Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a whirlpool cabrio washer. Tried to start a load and…

Customer Question
I have a whirlpool...

I have a whirlpool cabrio washer. Tried to start a load and the lid lock keeps clicking and it will not start. Is there anything I can do?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Model # wtw5840bw0. Serial # c42630958. It’s maybe 5 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Is it fixable?

Contractor's Assistant: Anything else we should know to help you best?

I’d like to fix it myself

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
1/5/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

does the lid seem to close properly?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

ok if the lid is closing properly ,then I recommend to replace the lid latch /lock switch assembly.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

The parts link also has an installation video showing how to replace the switch .

If you need me again for any other issues you can request me Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate me.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
The washer still clicks withe the lid opened or closed
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

yes that is why you need to replace the lid switch assembly

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

the control is clicking that is it trying to lock the lid but it is not able to lock the lid ,that is why you need to replace the lid switch assembly.

This is a common issue on this design of washer.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
13,182 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Whirlpool Cabrio washer. I have hated from the day
I have a Whirlpool Cabrio washer. I have hated from the day I got it. Loads take an hour and a half. Clothes are not clean and now it goes through sense wash rinse and then bounces back to wash and st… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,188 satisfied customers
Washing machine: My lid lock keeps flashing red even with
washing machine: My lid lock keeps flashing red even with the power off and the machine wouldn't start. And when I do power it up it's on pause with lights flashing. Whirlpool Cabrio washer MOD# *****… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,188 satisfied customers
We started a load last night and woke up today with the
we started a load last night and woke up today with the washer stuck at the 10 min mark, I unplugged from power and plugged back in and now the washer is making a low kind of gurgling noise and the se… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
I have a whirlpool cabrio model number WTW5700AC0, the door
I have a whirlpool cabrio model number WTW5700AC0, the door lock light keeps flashing whether machine is on or off. There is nothing blocking the lid. Any quick fix? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My Cabrio top load washer keeps giving UL code and keeps
My Cabrio top load washer keeps giving UL code and keeps filling repeatedly until it flashes.Then repeats even after adjusting clothes.Then will leak a little underneath. … read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
I HAVE A CABRIO WASHER The serial number is C113032429 which
I HAVE A CABRIO WASHER The serial number is ***** which was purchased October 2012. the lid lock light is on but the lid isn't locked and the cycle won't start. What should I do? … read more
Joel Swenson
Joel Swenson
High School or GED
3,956 satisfied customers
I HAVE A WHIRLPOOL WASHER I BOUGHT A LITTLE OVER A YEAR AGO.
I HAVE A WHIRLPOOL WASHER I BOUGHT A LITTLE OVER A YEAR AGO. IT IS A CABRIO WITH MODEL NUMBER WTW7000DWD. I KEEP GETTING THE CODES F5 AND E3. I UNPLUG IT FOR A DAY AND PLUG IT BACK IN AND AM ABLE TO W… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a whirlpool cabrio about 6 years old. the lid lock
I have a whirlpool cabrio about 6 years old. the lid lock light is flashing and the load never finished. the lid is unlocked I took clothes out but it will not restart. how do I fix? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
It's a whirlpool cabrio washer. I put a load in and
It's a whirlpool cabrio washer. I put a load in and everything is soaking wet. I tried to run a drain/spin cycle and it didn't work. when I try to run it the lid lock light blinks and it won't run. … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
My washer turns on, locks, spins once, then stops and the
My washer turns on, locks, spins once, then stops and the lid unlocks. Why is it unlocking? … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
Cabrio top loading washer won't start the light just blinks
cabrio top loading washer won't start the light just blinks i keep trying other cycles but it won't start … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
The lid on my whirlpool cabrio machine will not lock.
The lid on my whirlpool cabrio machine will not lock. Flashing DL - … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I just replaced the lid lock on my whirlpool cabrio. Now
I just replaced the lid lock on my whirlpool cabrio. Now when I plug it in it clicks a few times and gives me the up lid won't unlock code. Just replaced. Lid isn't locked. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,188 satisfied customers
Cabrio Washing Machine automatically starting a normal cycle
Cabrio Washing Machine automatically starting a normal cycle wash immediately after being plugged in. No power buttons are pushed. At the end of the cycle (it doesn't matter what cycle it just complet… read more
Joel Swenson
Joel Swenson
High School or GED
3,956 satisfied customers
HELP! I have a Cabrio washing machine. The red light keeps
HELP! I have a Cabrio washing machine. The red light keeps flasing and will not unlock. HELP our towels are in there and we just got back from a trip out of town.… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
I have a Whirlpool Cabrio top-loading HE machine Model # *****
I have a Whirlpool Cabrio top-loading HE machine Model # ***** Serial # ***** Cycle has finished but lid is still locked. I held the cycle function button down 5 sec., but nothing happened. What to do… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a three year old Whirlpool Cabrio WTW5500XW washer that
I have a three year old Whirlpool Cabrio WTW5500XW washer that just stopped running today after two loads. The lid lock clicks, the sensing light goes on and I can hear the usual slow half-spin when i… read more
Appl-Tech
Appl-Tech
Service Technician
134 satisfied customers
I have a whirlpool cabrio top loading washer. I have not been
I have a whirlpool cabrio top loading washer. I have not been able to do a load of laundry for a few days and am getting frustrated. after trying many suggested troubleshooting methods the results are… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x