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Reinstalled my GE Profile Model PDW700, lights come on but…

Customer Question
reinstalled my GE Profile Model...
reinstalled my GE Profile Model PDW700, lights come on but it wont run a cycle
Submitted: 3 months ago.Category: Appliance
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Customer reply replied 3 months ago
Full Model # PDW7300N15CC Serial # RM801148B
Customer reply replied 3 months ago
heres manual
Answered in 41 minutes by:
1/5/2018
Appliance Technician: Webb-Guy, Handyman replied 3 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 2,874
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. Give me just a moment to look over your information and I will be right with you.

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Appliance Technician: Webb-Guy, Handyman replied 3 months ago

now the power is on so when you go to select a cycle what happens? Does it not start filling with water?

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Customer reply replied 3 months ago
No nothing happens
You can select a cycle, but when you hit start, no sound and nothing happens. And door is latched shut ( because it beeps with it is shut)
Appliance Technician: Webb-Guy, Handyman replied 3 months ago

so​ then it sounds like the problem is the control board may be dead.

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Customer reply replied 3 months ago
Is there a diagnostic mode or maintence mode? A combination of buttons or sequence? Not ready to give up....This unit worked fine before.
Appliance Technician: Webb-Guy, Handyman replied 3 months ago
There is unplugging it for 5 minutes for a hard reset let me see if I have diagnostics mode. If the buttons are not reacting though I can assure you that it won’t enter into service mode.
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Customer reply replied 3 months ago
The buttons are reacting and lighting up, just won't start wash cycle. Did you even see the pics I sent?
Appliance Technician: Webb-Guy, Handyman replied 3 months ago

yes I seen your pictures I have read over all of your information. You said when your pressing numbers buttons there is no sound or beep as if its not taking correct?

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Customer reply replied 3 months ago
You push buttons and they they light up, ( selected)...but when you push " Start" nothing happens.
Appliance Technician: Webb-Guy, Handyman replied 3 months ago
We can test the door switch but other then that the only thing that would cause this issue is your control panel board needing to be replaced.
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Customer reply replied 3 months ago
How do I test door switch?
Appliance Technician: Webb-Guy, Handyman replied 3 months ago

is the door switch opening and closing? Latching I mean?

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Customer reply replied 3 months ago
I have already answered that, specificly?..Look at the text's above! ....This is pointless, I will get my money back.
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Category: Appliance
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