Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can not get the grease marks off my kitchen aid

Customer Question
I can not get...

I can not get the grease marks off my kitchen aid self-cleaning oven even after the self cleaning oven feature has been used

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

It’s just over a year old.(###) ###-####is the only number I am finding on the oven.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Yes. Other than the grease marks, there was a grease catcher sheet left in the bottom of the oven while the cleaning feature was used. Most of it came off but there are remnants of it stuck to the floor of the oven.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 days by:
1/8/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Is there a product you recommend?
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Well, the drip mat underwent a chemical change and actually became part of the liner, this is pretty common. There are some ways to get it off but I can only show you but not recommend since they can be somewhat dangerous to try. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

The link below shows how to use toilet cleaner (acid) to get foil off but the process is the same. However, as stated earlier, I do not recommend this as it can be hazardous due to the fumes. The alternative is to replace the oven floor, if it is replaceable.

CLICK HERE

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rusty S Your Own Question
Rusty S
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
282 Satisfied Customers
Experience: Master Technician at Self

Rusty S is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Kitchen Aid KEMS 378BL04 with concealed baking element: Is
Kitchen Aid KEMS 378BL04 with concealed baking element: Is bottom pan over the baking element removable to clean a burnt sugar spillover? If not, what is the best way to clean before using the self cl… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Jenn-Air self cleaning oven, a gas-electric grill-range,
My Jenn-Air self cleaning oven, a gas-electric grill-range, is heavily soiled with oil on 2/3 of the bottom that spilled while I was baking pesto salmon last night. When I turned on the self-cleaning … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a new frigidaire self cleaning oven and I hate it. The
I have a new frigidaire self cleaning oven and I hate it. The first time I ran a self cleaning cycle the liner glaze cracked a I had white streaks on the bottom. Frigidaire replaced that part. However… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a thermador professional 4 burner, grill and griddle
I have a thermador professional 4 burner, grill and griddle appliance that is 10 years old. The finish is flaking off the griddle. What is the griddle base under the finish? I am concerned about toxic… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My wife left a pan of grease in our gas kitchen aid stove when
My wife left a pan of grease in our gas kitchen aid stove when she started the self clean mode...it erupted into a scary fire that had to be put out with a chemical fire extinguisher. Do you think it … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have an Architect Series II range. I used the "self cleaning"
I have an Architect Series II range. I used the "self cleaning" feature today for the first time. The range is 3 years old...but I rarely use the oven. However, I did notice some drippings from baking… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
THE UPPER OVEN DOOR IS STUCK SHUT AFTER I TRIED TO CLEAN THE
THE UPPER OVEN DOOR IS STUCK SHUT AFTER I TRIED TO CLEAN THE UPPER OVEN ON MY KITCHEN AID DOUBLE OVEN THE UNIT IS 20 YEARS OLD - I USED THE AUTOMATIC CLEAN CYCLE BDO YOU THINK IT CAN BE REPAIRED/… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Have GE Monogram 30" Double Oven Model ZET2RM1SS. Renter used
Have GE Monogram 30" Double Oven Model ZET2RM1SS. Renter used bottom oven and part of coating on bottom came off. Do not know if they used tin foil or what. Can a new bottom pan be replaced or way to … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
How do I remove baked-on aluminum foil from the bottom of my
How do I remove baked-on aluminum foil from the bottom of my self-cleaning Kitchen Aid Electric Oven, Model #KESS908SPS02? (A renter lined the oven with foil and I just discovered the mess.) I have be… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag oven, Model # XXXXX Series 03, Serial #001363DH
I have a Maytag oven, Model # XXXXX Series 03, Serial #001363DH and I have misplaced my instruction manual and cannot get the cleaning feature to work. Can you give me the process so I can get this th… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a kitchen aid self cleaning oven that I cooked a pork
I have a kitchen aid self cleaning oven that I cooked a pork roast in with sauerkraut in a roaster that overflowed and left residue in the oven. The self cleaning feature did not completely clean the … read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
Cleaned my Kitchen aid built in SUPERBA oven and the door will
Cleaned my Kitchen aid built in SUPERBA oven and the door will not unlock. Says "DOOR LOCKED" on the panel. HELP… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I am looking at a used Kitchen Aid 30 Electric, selfclean
I am looking at a used Kitchen Aid 30" Electric, selfclean convection range that is 4 years old. The sellers want 450.00 for it. Is there anything I should be aware of or concerned about before I buy … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
i left a plastic microwaveable/oven baking dish with some food
i left a plastic microwaveable/oven baking dish with some food in it in the oven. Two days later, I turned the oven on to 425 degrees and the dish melted onto the bottom of the oven (and some on the r… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,164 satisfied customers
We have a Maytag self-cleaning oven, model CWE900, 20 year
We have a Maytag self-cleaning oven, model CWE900, 20 year old but in good shape. We had a grease fire and the oven floor is now hard with grease baked on. Can we use the self-cleaning feature or do w… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I attempted to use the auto cleaning of our GE double oven.
I attempted to use the auto cleaning of our GE double oven. Unfortunately I left the drip sheet in the bottom of the oven. The smoke and heat discolored the inside of the oven, but it operates just fi… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
We are in the middle of a kitchen remodel. Our Kenmore Elite
We are in the middle of a kitchen remodel. Our Kenmore Elite gas/gas stove & oven is disconnected right now. I want to clean it while it is unplugged. IS this safe? If so, what kinds of products can I… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
i was cooking some sweet potatoes in my self cleaning oven.
i was cooking some sweet potatoes in my self cleaning oven. some residue dropped and I self cleaned the oven. After the cleaning cycle was over I have some marks on the bottom of the oven which looks … read more
Accurate Appliance Service
Accurate Appliance Service
Business Owner
Vocational, Technical or Trade Scho
114 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x