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I just had a ice maker installed and it makes small

Customer Question
I just had a...

I just had a ice maker installed and it makes small cubes...I looked at videos to determine if there is a way to make them bigger...answer was to take off cover and adjust water flow but I can’t get cover off

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

The ice maker should be new but it has no model tag on it...the frig is about 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

No that I can think of

Submitted: 7 months ago.Category: Appliance
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Answered in 6 minutes by:
1/4/2018
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,253
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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Customer reply replied 7 months ago
EN36BNDFSs
Customer reply replied 7 months ago
EN36BNDFSS
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

That model isn't pulling up. Who makes this? Are the beginning letters correct?

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Customer reply replied 7 months ago
Sorry....EF36BNDFSS
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

That works, thank you.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

There is only a very marginal adjustment for the fill on the icemaker. If you pull the front white plastic cover off the head of the icemaker (it just prys and pops off), there is a tiny (usually white plastic) screw coming in from the right side of the icemaker. You will need to turn this screw. Turn this screw COUNTER-clockwise 1/2 turn to raise the fill by 10 ccs. Other than that, if that doesn't adjust it enough, you'll need a new icemaker or you need to make sure you have good water pressure getting to the icemaker. Attached below is a picture showing you the screw to turn.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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