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My Microwave, Model #wmh31017fb-o. received for Christmas…

Customer Question
My Microwave, Model...

My Microwave, Model #wmh31017fb-o . received for Christmas last year,

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

Keeps stopping. When I try to start it, the light doesn't come on and the message window beeps and flashes "DOOR" Sometimes it lasts for several hours then starts up again. what is my problem?

Contractor's Assistant: Do you plan on doing the work yourself?

If it is something not too complicated

Contractor's Assistant: Anything else we should know to help you best?

It seems like a short or something because even when it does work, the light often blinks

Submitted: 6 months ago.Category: Appliance
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
I gave the model # but not the serial #. It is TR63145124 hope that helps.
Answered in 2 days by:
1/5/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 6 months ago
but I am not home tonight.when will it be a good time for you to get back with me?
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

I will be working all weekend, please feel free to post back anytime!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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