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My washing machine stopped working this morning. It’s

Customer Question
Hi, my washing machine...

Hi, my washing machine stopped working this morning.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It’s whirlpool duet steam ,2 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

What could be the problem.

Contractor's Assistant: Anything else we should know to help you best?

The light are on.

Submitted: 6 months ago.Category: Appliance
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Answered in 3 minutes by:
1/3/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,710
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Does it do anything at all? If not first try to unplug the unit or shut the breaker off to the unit for 2 full minutes to reset all the controls on it. See if that changes the condition and let me know if anything changes. Also do you have the model number off the unit.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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