Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ice maker works, makes ice and dumps it, but appears to leak…

Customer Question
Ice maker works, makes...

Ice maker works, makes ice and dumps it, but appears to leak water into the basket causing the ice to be frozen together as a lump.

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Model rfg297aabp. Age 4-5 years?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I am rather handy.

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
1/3/2018
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,506
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

There isn't much you can do other than use a hair dryer and thaw out the entire icemaker, fill tube, and fill cup behind the icemaker to make sure water isn't splashing in a way it's not supposed to. If it continues to leak, either the icemaker is calling for too much water or is leaking---either way the entire icemaker would need to be replaced so below is a link to the icemaker you'd need to order for your model.

CLICK HERE for icemaker for refrigerator upper left corner

CLICK HERE for icemaker for freezer attached to ceiling

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,506
88,506 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,506 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Samsung RF217 refrigerator and the ice maker has
I have a Samsung RF217 refrigerator and the ice maker has ice in it but will not dump the ice and go through its cycle. Pushing the reset button causes the sensing arm to move down and then up, but th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,506 satisfied customers
I have an GE Adora refrigerator and the ice maker has
I have an GE Adora refrigerator and the ice maker has stopped working. I saw another post that mentioned turning it on and off however my fridge does not have an on/off switch on the ice maker. Any ot… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
My amana ref Model # ***** makes ice very well, but water
My amana ref Model # ***** makes ice very well, but water pours on cubes and they mold together… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
We bought a new frig about a year ago. It has stopped making ice. The owners manual says t
We bought a new frig about a year ago. It has stopped making ice. The owners manual says to turn down the freezer one notch. Did that. No help. Turned frig off for several hours. No help. The owners m… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My side-by-side GE Refridgerator, Model P5526PSTA SS
My side-by-side GE Refridgerator, Model P5526PSTA SS purchased 2008 july 08 intermittenly gave me problems with the ice cube maker right from the start. ice cubes would melt into a lump and spill out … read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
We have a GE fridge, model GSH25JSXL. It is two years old.
We have a GE fridge, model GSH25JSXL. It is two years old. We winter in Palm Desert, CA and just got here. The ice maker isn't working. One can see it making the seven ice cubes but it takes hours and… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My Amana side-by-side refrigerator Model #SZD26VW has a water
My Amana side-by-side refrigerator Model #SZD26VW has a water and ice dispenser. The ice maker has leaked/frozen up ever since we purchased it new. When it leaks, the water comes from outside the frig… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a Kenmore side by side refigerator (approximately 7
I have a Kenmore side by side refigerator (approximately 7 years old) model number 253. 54673300. with an ice maker; after changing the water filter (changed every 9 months to year) this time around t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,506 satisfied customers
My Ice maker continues to make ice, and it goes into a solid
My Ice maker continues to make ice, and it goes into a solid lump at back of freezer. I have defrosted and cleaned the whole freezer twice! and made sure that the metal wire is hanging down into the b… read more
Jason
Jason
Regional Service Manager
Associate Degree
410 satisfied customers
I have a 3 yr old Arctica Profile side-by-side refri. The
I have a 3 yr old Arctica Profile side-by-side refri. The icemaker makes the ice, but it melts and the water freezes in the lower shelves.… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a LG Side By Side refrigerator and the ice maker after
I have a LG Side By Side refrigerator and the ice maker after 4-years service is dumping ice cubes only partially frozen causing the ice tray to freeze in the back left corner. Is there a sensor or ot… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
my ice maker stopped working. It is not leaking. It seemed
my ice maker stopped working. It is not leaking. It seemed to stop filling. I have access to replacement parts. Is it wise to replace the whole unit including the water valve? Harold [email protected]… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a whirlpool conquest refridgerator, side by side, and
I have a whirlpool conquest refridgerator, side by side, and the ice maker will not shut off! It keeps making ice, overflowing the ice been. Can this be fixed?… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
the ice maker in my kenmore freezer(bottom model top refrig)
the ice maker in my kenmore freezer(bottom model top refrig) makes ice however it turns to a solid lump almost daily with very little loose ice cubes? any ideas?… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
WE have an 3 1/2 year old amana side-by-side refrigerator with
WE have an 3 1/2 year old amana side-by-side refrigerator with a bottom freezer. Has worked fine until recently when the water tube going into the ice maker came off the back of the refrigerator. Afte… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
Kenmore/Frigidaire XXXXXXXXXXX Noticed no ice was being made.
Kenmore/Frigidaire XXXXXXXXXXX Noticed no ice was being made. We replaced the water filter. Thank the Lord we did! The old one was filthy! (It shoud have been replaced a year age.) We ran the door wat… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Fridgidaire side by side refridgerator. The model
I have a Fridgidaire side by side refridgerator. The model # XXXXX XXXXX and it appears the ice maker is a JSI-26. The ice maker is the problem. The ice tray fills with water but the cubes become froz… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a whilrpool model GTISHTXMQO1 with an ice maker. The
I have a whilrpool model GTISHTXMQO1 with an ice maker. The ice is making, but then melting after it is dumped into the pan and then refreezing in large clumps. Just before the ice is dumped into the … read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x