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My GE Profile side by side refrig/freezer makes ice cubes…

Customer Question
My GE Profile side...

My GE Profile side by side refrig/freezer makes ice cubes but does not dispense the cubes.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

About 8 years. Model PSS23MSTC SS

Contractor's Assistant: Do you plan on doing the work yourself?

If it is easy fix.

Submitted: 7 months ago.Category: Appliance
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Answered in 2 minutes by:
1/2/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,747
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Can you hear the auger motor trying to run when you press the dispenser?

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

IS it buzzing or is it actually turning and running?

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Customer reply replied 7 months ago
it clunks
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

It sounds like the aiger motor may be stuck or frozen. Can you take the bin out and try to manually spin the large metal Yoke with your hand?

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Customer reply replied 7 months ago
I have done this
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Does it spin by hand?

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Customer reply replied 7 months ago
Stop your query now. I have not received any helpful solutions. I will not accept any further credit card charges. Please acknowlege this stop.
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