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I haVE A Maytag 500 series top load washer. When I load it…

Customer Question
I haVE A Maytag...

I haVE A Maytag 500 series top load washer. When I load it and turn it on it goes directly to spin and drains out it will not wash!

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Kenmore series 500 top load 4 year sold

Contractor's Assistant: Do you plan on doing the work yourself?

If it is something not too complicated. i am not a technician

Contractor's Assistant: Anything else we should know to help you best?

Only that it skips the wash cycle and goes directly to the spin cycle

Submitted: 6 months ago.Category: Appliance
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Answered in 1 minute by:
1/2/2018
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,919
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

You mention it is a Maytag and then that it is a Kenmore. Can you provide a model number so I can be specific about the repair?

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Customer reply replied 6 months ago
It is a Kenmore
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

Okay, the model number will be needed. It should start with 3 numbers like 110. If this is a top load washer it is seen after you lift the lid on a sticker.

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Customer reply replied 6 months ago
Type 588-20
Serv C40231881
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

Thanks. Your washer uses one belt. If you tip the washer up and look in the bottom there is a plastic guard covering a pulley and the belt. See if it is damaged. If you remove the two bolts that hold on that cover you can get a good look to see if the pulley is loose. If it is more that this it will get more difficult. Let me know what you find and if you need more help. Dave

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Customer reply replied 6 months ago
Issue the cover but I don’t have the tools to take it off! What next
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

Are you saying you see damage to the plastic cover?

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