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Ice maker is not working-- panel says "ice maker off" but it…

ice maker is not...

ice maker is not working-- panel says "ice maker off" but it doesn't seem to have an option to turn it on

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Model number: KFXS25RYMS2 Kitchen aid

Contractor's Assistant: Do you plan on doing the work yourself?

If it is possible

Contractor's Assistant: Anything else we should know to help you best?

Just changed water filter, flushed the system

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Answered in 5 minutes by:
1/2/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,175
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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To turn the icemaker back on, just press "OPTIONS" then press the button for "icemaker" and that will turn the icemaker either on or off. That should get you back up and running again.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Customer reply replied 7 months ago
That doesn't seem to work-- the "icemaker off" flashes, but will never read "icemaker on"

OK then that means there is a problem with the interface control board because that is how it is turned on or off. Try to unplug the refrigerator for 5 minutes. Then try again. If it still won't turn on, the front interface board would need to be replaced.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,175
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
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Customer reply replied 7 months ago
Ugh-- ok, will have to do that later. Will try it and see!

Not a problem but I'm really sorry about the bad news.

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