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GE WASHER MODEL GHWN4250DOWW. TUB SUSPENSION HAS BROKEN

Customer Question
GE WASHER MODEL GHWN4250DOWW...

GE WASHER MODEL GHWN4250DOWW. TUB SUSPENSION HAS BROKEN FREE.TUB TIGHT FRONT TO BACK BUT SWINGS UNRESTRAINED LEFT TO RIGHT UNTIL IT HITS THE SIDES OF THE CASE

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

THAT IS THE MODEL # UNDER THE LID. I'LL RETYPE IT.

Contractor's Assistant: Do you plan on doing the work yourself?

IF SIMPLE ENOUGH, YES. HERE IS THE MODEL # AGAIN GHWN4250DOWW. SER # IS GA108839G

Contractor's Assistant: Anything else we should know to help you best?

WHEN EMPTY, THE TUB SPINS NORMALLY AND IS WELL BALANCED. WITH ANYTHING IN IT, IT SWINGS WILDLY FROM A VERY SLOW ROTATION AND GETS WORSE AS IT SPEEDS UP. SWINGS LEFT TO RIGHT.

Submitted: 1 month ago.Category: Appliance
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Answered in 1 minute by:
1/2/2018
Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,776
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago

If the washer spins normally with nothing inside, then either the rubber straps at the top of the machine are broken and need to be replaced, or the dampening suspension rods are wearing out and need to be replaced. The straps are part number WH1X2727 (one for each corner) and below is a video on how to access and replace them or check them.

CLICK HERE for video

If that all checks good, you'll need to replace the 4 suspension rods that support the tub because they aren't dampening the tub when it isn't 100% balanced (like having no cloths inside).

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