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I have a Sears front load washer. This weekend my daughter…

Customer Question
I have a Sears...

I have a Sears front load washer. This weekend my daughter hit the pause and the call service message came on. On a call, the company said to unplug it for 30 minutes and then plug it in again. The call service message came on again. I wanted someone to walk me through the control panel before I made a service appointment.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Kenmore Elite model 417.41102000

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I used ammonia on some old towels last week.

Submitted: 4 months ago.Category: Appliance
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Answered in 3 days by:
1/5/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 4 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 188
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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John
John, Home Appliance Technician
Category: Appliance
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