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What is error 24. 2years ...No. Just what does it mean and…

Customer Question
What is error 24 ...

What is error 24

Contractor's Assistant: How old is the appliance? Have you gotten error messages before?

2years ...No

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Just what does it mean and Can I fix

Submitted: 7 months ago.Category: Appliance
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Answered in 3 minutes by:
1/2/2018
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,259
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Customer reply replied 7 months ago
silence plus 44 dishwasher
Customer reply replied 7 months ago
type do not call
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

OK so E24 means that the dishwasher isn't draining. You need to uninstall the dishwasher and disconnect the drain hose to make sure it's clear. Blow through the drain hose to ensure it isn't clogged and if the drain hose is good, you either have a bad control board not sending power to the drain pump or you have a bad drain pump. If you have 120 volts to the drain pump when it should be running, then replace the drain pump. If you don't have any power going to the drain pump when it should be draining, then you need a new main control board.

Also, as a side not if you replaced your disposal recently under your sink and that's when this issue started, then the drain plug inside the disposal was likely not punched out to accept the drain hose from the dishwasher.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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