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My Samsung washing machine is child locked and I do not know…

Customer Question
My Samsung washing machine...

My Samsung washing machine is child locked and I do not know how to open the door.l

Contractor's Assistant: What Samsung model do you have? How old is it?

Mybe 3 years. Have to get the model #

Contractor's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tv works.

Contractor's Assistant: How long has this been an issue with your Samsung? What happened right before this?

My daughter was using the machine. No problem before.

Submitted: 6 months ago.Category: Appliance
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Answered in 9 minutes by:
1/1/2018
Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,533
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago

Can you post the model number please.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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