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I have a Thermador 18” column freezer, T18IF800SP. Items on…

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I have a Thermador 18”...
I have a Thermador 18” column freezer,
T18IF800SP. Items on the inside door are melting. The door is usually hard to open, now it’s not.
Submitted: 6 months ago.Category: Appliance
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Answered in 2 days by:
1/3/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Thank you!

  1. Can you hear a fan running in the freezer section?
  2. Can you see any frost on the back wall inside the freezer?
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Customer reply replied 6 months ago
1. Yes, I hear the fan running.
2. No frost on the back wall.
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Do you know what the temperature inside is now?

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Customer reply replied 6 months ago
No, I don’t know what the temp is.
Some items are still frozen.
I had to move ice cream and other items that was stored on the door and on the shelves to another freezer.
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