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My side by side rrefridgerator model #DSC23. Model DSC23MSTE…

Customer Question
My side by side...

My side by side rrefridgerator model #DSC23

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Model DSC23MSTE myve 7 yrs

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

What it is doing is not dispensing the ice cubes or crushed ice. I bypassed the conector at the bottom of the freezer door , the green or blue wire was pretty well coroded up , after i bypassed the connector everything worked. So I sorderded them up with no cross wiring or overlapping sordering and it worked once then stopped and is doing the same as before. Is there another place where the wires my be exposed to corrision

Submitted: 7 months ago.Category: Appliance
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Answered in 2 hours by:
1/1/2018
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,466
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Customer reply replied 7 months ago
What do you think
Customer reply replied 7 months ago
You have all the info
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

from the sounds of it your dispenser solenoid will need to be replaced.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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