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I have two problems with my GE Profile: Where can I locate…

Customer Question
I have two problems...

I have two problems with my GE Profile:

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Where can I locate the model number? I have used it for more than 7 years.

Contractor's Assistant: Do you plan on doing the work yourself?

Do you provide services?

Contractor's Assistant: Anything else we should know to help you best?

There are two problems with my stove: 1: two rear burners keep clicking.2. The convection "Bake" and "Roast" stay at 100 degree

Submitted: 6 months ago.Category: Appliance
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Answered in 2 days by:
1/3/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 6 months ago
Do I need to pay anther $24 to call?
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Sorry for the auto call offer, I have no control over those. Yes, a call is an extra $24. I can help you this way, though.

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Customer reply replied 6 months ago
Can you tell me your diagnose with my problems then? Thanks
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Absolutely!

May I please have your model number so I am able to provide you with accurate, model specific information?

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Customer reply replied 6 months ago
Sure. My cell number is(###) ###-####
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

No, I need the model number of the appliance, please.

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Customer reply replied 6 months ago
Are you waiting for me to pay and call you or could you write me your thoughts?
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

I am waiting for the model number from your appliance. I need to know what model you have other than "GE Profile," which describes thousands of models.....

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Customer reply replied 6 months ago
I don't need your help now. Thank you
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Okay, take care.

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