Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Our thermador Thermador Masterpiece Series CET366TB has a…

Customer Question
Our thermador Thermador Masterpiece...

Our thermador Thermador Masterpiece Series CET366TB has a counter mounted down draw exhaust hood behind rangetop. Lately it rises up with noise and less smoothly right near the end of the rise up. It is quiet and smooth going down. Any ideas?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

3 months

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. If it is not overly complex.

Contractor's Assistant: Anything else we should know to help you best?

That's it

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 days by:
1/5/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

Ask Your Own Appliance Question
Customer reply replied 6 months ago
No answer ever provided and we were informed on the full extra 31.00 charge.
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Thank you. Is the noise like a grinding noise and does it seem "jerky" in its movement?

Ask Your Own Appliance Question
Customer reply replied 6 months ago
at the end of rising. Noise doesn't occur when it lowers.
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

The model you posted is for the cooktop. Do you have the model of the vent?

Ask Your Own Appliance Question
Customer reply replied 6 months ago
CVS2
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

I am not able to locate that model, it seems to be missing a few characters. Can you post a picture of the model tag? I just want to be sure that I give you accurate information.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
E. Nr. VTN600CV2C
Type: HBD-MX15-3
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

That is just the blower assembly. I will see if another may be able to help on this for you,

Ask Your Own Appliance Question
Customer reply replied 6 months ago
VTN600CV2C
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have a new GE dryer Gtd33EASK0WW. We are guessing this is
Have a new GE dryer Gtd33EASK0WW. We are guessing this is model # or serial #. The lint trap inside the dryer collects very little lint but the air outlet collects a lot of lint, requiring cleaning af… read more
Brandon Nelson
Brandon Nelson
Appliance Repair Technician
Certificate
52 satisfied customers
Sears Model(NNN) NNN-NNNNmicrowave/exhaust hood combination. Exhaust
Sears Model(NNN) NNN-NNNNmicrowave/exhaust hood combination. Exhaust performance is poor. There is apparently pathways for airflow on the intake side that do NOT go thru the intake openings/grilles. S… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My NN-C994S just quit working with no lights showing. I checked
My NN-C994S just quit working with no lights showing. I checked the power outlet and it was fine. I pressed Stop 3 times as I thought the Child Lock may be on but no results. I tried it some time late… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I bought a LG front load washer two years ago and for the
I bought a LG front load washer two years ago and for the last few months it has been consistently tearing clothes that are thin or soft or silky. The torn clothes appear to either have gotten stuck b… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a three year old maytag model 300 quiet series under
I have a three year old maytag model 300 quiet series under the counter dishwasher. It fills with water fine, but when it starts to run, it makes a "whinning" noise down below, where the motor is. Whe… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a Whirlpool Microwave Hood Combination installed in
I have a Whirlpool Microwave Hood Combination installed in 2009, but exhaust component never seems to draw air from cooktop below it. It is vented thru top to a vent that rises vertically through a ca… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Hi, I have a GE TriClean Quiet Power 1 that we inherited with
Hi, I have a GE TriClean Quiet Power 1 that we inherited with the house. It's probably about 8 years old now. It has never been particularly quiet, which is one issue, but lately, it's not even cleani… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Kenmore Top Mount Refridgerator Model #106.63142302 freezer
Kenmore Top Mount Refridgerator Model #106.63142302: freezer is not cold enough. Food is soft. There is no ice build up and air flow is not restricted. What do I do?… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Put in tennis shoes, got stuck, pulled out shoe. now flashes
Put in tennis shoes, got stuck, pulled out shoe. now flashes AF and not heating up. unplugging and replugging has not helped. Please help… read more
Andrew Harris
Andrew Harris
Consultant
73 satisfied customers
I have a Thermador Vent model # cvs36rs, SN 98060019. It just
I have a Thermador Vent model # XXXXX SN 98060019. It just quit working. It wouldn't rise, and no fan. I cannot hear the motor trying to raise the vent hood? I have checked the plug & the breaker. Is … read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
We have a downdraft cooktop and having trouble with the vent
We have a downdraft cooktop and having trouble with the vent staying in place after it rises. Very sporatic, just goes up and back down most of the time. Sometimes it will stay up and operate as expec… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My Maytag Atlantis washer that I bought in Jan, 2003, started
My Maytag Atlantis washer that I bought in Jan, 2003, started making a loud noise (clackety, grinding) today near the end of the final spin. I stopped it and started it a little later; it changed in t… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a GE Monagram Built In Side by Side, with Embraco Compressor
I have a GE Monagram Built In Side by Side, with Embraco Compressor VEGT 8H. It is less than 5 years old and a few months ago started making a lot more noise than normal. Then the inverter went out, a… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Subzero 532 built in fridge. Its 17 years old.
I have a Subzero 532 built in fridge. It's 17 years old. On occasion I will find the temp up in the 48 degree range, although sometimes it's down near 32-24. This just started happening in the last 2-… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My GE Micro-hood (purchased from Sears) is not quite 2 years
My GE Micro-hood (purchased from Sears) is not quite 2 years old. I pushed the button for timed cook instead of timer last night and did not catch the problem until too late. It ran for 15 minutes wit… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a client who is getting a GE cooktop w/ a GE oven below
I have a client who is getting a GE cooktop w/ a GE oven below & we need to vent the cooktop. I have the appliances on an angled wall, so there is plenty of room behind the units to install a downdraf… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My wife and I are planning to buy a new refrigerator very soon.
My wife and I are planning to buy a new refrigerator very soon. The current model we have is a GE Eterna Series 18.2 cubic feet model (ERT 2018), which is very noisy to us, in particular to my wife's … read more
Bob B.
Bob B.
Master's Degree
70 satisfied customers
I have a Thermador 36 gas range. The oven has a low flame,
I have a Thermador 36 " gas range. The oven has a "low" flame, and will not heat up properly. When it lights, there is a "burping" type sound, as there may be low gas pressure ? The burner/ orifices a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x