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I have a Kitchenaid kdte404 dishwasher. the control panel…

Customer Question
Hi Pearl, I have...

Hi Pearl, I have a Kitchenaid kdte404 dishwasher. the control panel seems to have "locked up" - as the buttons are not functioning. I'm wondering if there is a way to re-set the control panel.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Kdte404dsp is the exact model. The unit is 2 - 3 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, if possible

Contractor's Assistant: Anything else we should know to help you best?

No, that'll do it!

Submitted: 6 months ago.Category: Appliance
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Answered in 10 minutes by:
12/31/2017
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,917
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

There is no quick reset for the control panel but let's make sure it is not locked. Some models have a Control Lock button and if not there is a 4 Hour Delay button. Hold that button for 3 seconds and see if it unlocks. Let me know what happens. Dave

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Customer reply replied 6 months ago
Unfortunately...no luck!!
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

Okay. Sounds like it may be a touch pad problem. We tried the simple fix first. Try a few more time because it doesn't always work the first time and if it is still the same you will need service.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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