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I have Whirlpool dryer. I pushed the button to start the dry…

Customer Question
Hi. I have Whirlpool...

Hi. I have Whirlpool dryer. I pushed the button to start the dry cycle and nothing happens. It's been working perfectly until now. It's plugged in.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

I'm going to check the model number right now. It's in the garage. I rent and it was here when I moved in 3 years ago. I would say it's 7 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Model # LGR4634JQ2.

Contractor's Assistant: Anything else we should know to help you best?

I don't plan to fix it myself unless it's something simple.

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
12/30/2017
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,991
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago

This might just be a thermal fuse. Do you think you can pull it out and remove the large back panel?

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Customer reply replied 7 months ago
No. I cannot do that.
Customer reply replied 7 months ago
I am not physically able to do this. I want to cancel and get a refund, but I do appreciate you trying to help me. How do I get the refund?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago

Okay, the only other thing to check is the circuit breaker but that may not be the problem. Turn the breaker off and on a few times but if the problem remains you will need to have the dryer pulled out to check the thermal fuse. Dave

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Customer reply replied 7 months ago
It's not the circuit breaker. My washer is on the same one, and I have power to both. I want a refund. How do I get it?
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago

I can request a refund for you.

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Customer reply replied 7 months ago
Thank you. I appreciate your help.
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