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Have a GE Profile Washer WPGT9150. Hangs up under normal…

Customer Question
Have a GE Profile...

Have a GE Profile Washer WPGT9150. Hangs up under normal wash cycle at 20 min left spins real slow, under speed wash hangs at 15 min. does not dispense laundry detergent. A run through diagnostics t3 nothing happens on A, C, D or E. B runs the water. at t8 I had an error code E8 (lid switch failure) which clears after running through all tests. Would a bad lid switch be the cause of the hang-up and not having the water flow during the t3 A, C, D or E tests?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Manufactured feb 2007 WPGT9150HMG model

Contractor's Assistant: Do you plan on doing the work yourself?

Sure

Contractor's Assistant: Anything else we should know to help you best?

Told you everything that the machine is doing & the diagnostic results. What more would you need?

Submitted: 7 months ago.Category: Appliance
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Answered in 3 days by:
1/3/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Thank you. If you open the lid, will it start a wash cycle?

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Customer reply replied 7 months ago
You can pic the cycle you want but will not (& I believe should not) start until the lid is closed.
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

Okay, so if you close the lid it does start? If so, that would indicate the lid switch is working fine.

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Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

The issue you are having is with the cold water inlet valve. Is the cold water wall valve turned on?

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Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

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Customer reply replied 7 months ago
Rusty,
I replace the inlet valve and the washer is still doing the exact same thing.I think we need to focus on the t3 diagnostic test that
nothing happens on a, c, d & e test. Hot water runs on b. What controls this? When the washer treys to run through the cycle no liquid detergent gets dispensed.
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