Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a KitchenAide double gas oven with multiple issues at…

Customer Question
I have a KitchenAide...

I have a KitchenAide double gas oven with multiple issues at the moment. Two of the oven top burner on/off switches will not turn on. They appear to be stuck in the off position. When you press in and attempt to turn them on they simply won't turn.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Our second issue is with the upper oven. It simply will not heat up. The broiler works on it and the lower oven works fine.

Contractor's Assistant: Do you plan on doing the work yourself?

It is a first generation model - KGRS505X

Contractor's Assistant: Anything else we should know to help you best?

Not that I can think of at the moment.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
12/30/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,546
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Can I please have the Full model number of the unit to better assist you ?

KGRS505X is only about 3/4 of a full model number.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Does W10291453A help?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

No that is a part number of a sticker!

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

if you open the oven door the model /serial tag should be on the inner face frame of the oven.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
As luck would have it, as part of our own troubleshooting effort we were running it through a self cleaning. We stopped it, but it's locked shut until it finishes cooling.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok once it cools down then reply back to me .

I can tell you what is wrong and how to fix it but with out a model number I can not give you the parts information.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Kitchenaid duel oven range KGRS505X Top oven broiler ignitor
Kitchenaid duel oven range KGRS505X Top oven broiler ignitor will come and gas will start flowing and light but about 30 seconds later I hear a very quiet click from the display board and the ignitor … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a maytag gemini model# MGR6751BDB 30" double oven top
Hello I have a maytag gemini model# ***** 30" double oven top one has both broil and bake on the controls. I replaced the hot surface ignitor it only works (glows) when I use broiler won't glow when I… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a KitchenAid / Whirpool Double Oven / Flat Top range
I have a KitchenAid / Whirpool Double Oven / Flat Top range that has started giving me problems. Tonight after cooking dinner, when I cut the right front burner off (the only one in use) the display c… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,345 satisfied customers
I have a KitchenAid gas oven mounted in the wall. I do not
Hi. I have a KitchenAid gas oven mounted in the wall. I do not use it often. A couple of days ago I went to turn on the lower oven/broiler, and the knob would not turn. It appeared to be frozen. I tri… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Frigidaire model Fpgf3685lsa stove. Converting to propane.
Frigidaire model Fpgf3685lsa stove. Converting to propane. Burners fine, oven flame way too big.Flipped regulator cap as directed, played with air baffle, no help. Have 3/4 yellow flex supply, could u… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Just trying to troubleshoot my Kenmore kgsa906pss00 gas
Just trying to troubleshoot my Kenmore kgsa906pss00 gas oven. I did only have trouble with the bottom burner but now I can't get the broiler to light. What was happening was that the lower burner woul… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,546 satisfied customers
Model KGRS505X has a problem. The dial for the front left
Model KGRS505X has a problem. The dial for the front left burner is frozen in the "ON" position and will not turn off. How to turn off and still be able to cook Thanksgiving Dinner tomorrow?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
KitchenAid double oven gas range Model KGRS505X oven
KitchenAid double oven gas range Model KGRS505X oven is about 1 year old, it blew the breaker twice even though its a gas range and oven, now the upper oven will not light, it shows preheating but nev… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Dear Sirs, I replaced the original Dual Outlet Oven Safety
Dear Sirs, I replaced the original Dual Outlet Oven Safety Valve on a Maytag Model CHG9800BAB gas range, with a replacement valve purchased from www.partselect.com, based upon the original symptom tha… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
Hello: We have a model MGS5870ADC Gas Range. It has been
Hello: We have a model MGS5870ADC Gas Range. It has been great until now. It now takes a long time to reach a preset temp. Today - 70 minutes to get to 385F. If there is a lower heating element/burner… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
i have a double oven gas range (model KGRS505X) and it is taking
i have a double oven gas range (model KGRS505X) and it is taking upwards of an hour to get it to preheat to 275 deg F. is there anything obvious that i'm doing wrong. I set the unit to bake then tried… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Our GE Profile double oven wont work. Gas burners and broiler
Our GE Profile double oven wont work. Gas burners and broiler work but the main oven and lower oven will not. Any ideas?… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have a kitchenaide convection overn (15 years old). For
I have a kitchenaide convection overn (15 years old). For a while it would take a long time to heat up. Now the burner will not light. We have replaced the gas valve, the igniter, the thermostat fuse,… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Dear Whirlpool, I recently bought a Whirlpool gas range, Model
Dear Whirlpool, I recently bought a Whirlpool gas range, Model WFG371LVS. After installation and hook up to the gas supply, I turned the gas pressure regulator shutoff valve to the "On" position and o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hello, I have a kenmore gas double oven. The lower oven works
Hello, I have a kenmore gas double oven. The lower oven works but the upper oven doesn't. When I turn the oven on the ignitor doesn't glow. So I tried to turn on the broiler and it won't come on eithe… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
my thermador double oven not working properly upper oven doesnt
my thermador double oven not working properly upper oven doesnt work at all lower oven , the broiler only works… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a double wall oven and were attempting to use the self-clean
We have a double wall oven and were attempting to use the self-clean for the first time. We started the self-clean on the upper oven and it did not appear to be working, so we hit the cancel button. T… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hi, folks. I have an Amana AOGD2750 Gas Double Oven. The broiler
Hi, folks. I have an Amana AOGD2750 Gas Double Oven. The broiler ignitor in the upper oven needs to be replaced, as well as the oven ignitor in the lower oven (this'll be the second time...). I have t… read more
Michael Reush
Michael Reush
Master Technician
High School or GED
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x