Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 15 in wine frig model CWR261DZ. It is not cooling.

Customer Question
I have a 15...

I have a 15 in wine frig model CWR261DZ. It is not cooling. I cleaned it vacuum ingredients the fan. It is making a clicking sound and the fan is running.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

10 dyas

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe. Depending on the difficulty level

Contractor's Assistant: Anything else we should know to help you best?

It is 7 years old, not sure if it is worth fixing

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 days by:
1/5/2018
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,478
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

That clicking noise is the key to your problems. This means that your compressor is overloading and cutting out. It will turn off for a few minutes and then try again over and over. Pull the refrigerator forward and unplug the refrigerator. Remove the lower back access panel and locate your large black round compressor. There is a small plastic box attached to the side of the compressor with several wires going into it. This is your overload relay. Pull the overload relay off the compressor and shake it. If it rattles, then it needs to be replaced. If it doesn't rattle, then you likely have a bad compressor and you'll need to call a technician in order to replace the compressor. A compressor is about $650 to replace so that likely wouldn't be worth fixing.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,478
88,478 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,478 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our GE side by side fridge with freezer at bottom is not
Hi. Our GE side by side fridge with freezer at bottom is not cold enough. Frig is at 40 and freezer is at 20 but they're set lower than that. We just cleaned the coils and tubular fan, if thats what t… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
We have a Whirpool side-by-side frig that is about 7 yrs old.
We have a Whirpool side-by-side frig that is about 7 yrs old. We are having a problem with keeping the frig cold. The freezer and frig temperature is inconsistent. Sometimes the items in the freezer, … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,478 satisfied customers
I have a danby dbc2760bls wine fridge. Both sides will not
I have a danby dbc2760bls wine fridge. Both sides will not cool. When I open each door there is a fan running.What is the likely problem? How much to repair? (estimate). Are there authorized repair ce… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,793 satisfied customers
my refrigerator, GE tbx25pa was making a loud clunking noise
my refrigerator, GE tbx25pa was making a loud clunking noise every so often for about 2 years but everything else was fine. Then for about a week, the noise stopped, but the frig kept on fine. I left … read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My Amana Window unit runs ok but there is no cool air. The
My Amana Window unit runs ok but there is no cool air. The model number is XXXXX I do not have record as to when I purchased it but I am sure it is at least 10-12 years old, maybe longer. Is this wort… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
Hi, I have a 5 yr old GE stainless bottom drawer refrigerator
Hi, I have a 5 yr old GE stainless bottom drawer refrigerator (1 door on top, not the french doors). About a week ago, it started making this weird chug-chug-chug-click sound over and over again, almo… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
I recently moved into a house that had some appliances in it
I recently moved into a house that had some appliances in it and was told that the frig. was around a year old and here recently it was making a noise like something was loose and vibrating. Then I no… read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
I have an Amana BX2255W, 14 years old, no problems until recently.
I have an Amana BX2255W, 14 years old, no problems until recently. Lowest freezer will go is 20 degrees, with coldest setting of 7. The frig temp is 40 degrees or so. Noted the other day that freezer … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,478 satisfied customers
Hi I have a bosch Exxcel fridge which for a few weeks now has
Hi I have a bosch Exxcel fridge which for a few weeks now has been flashing its temperature and does not seem as cool as it use to. I have read the trouble shoot and done all i can. is it time for a n… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Vinotemp 12 bottle wine cellar, Model VT-12TEDS, has stopped
Vinotemp 12 bottle wine cellar, Model:VT-12TEDS, has stopped working. When plugged in can still hear that it is getting electricity, but it is not cooling and lights on front do not work. It is level,… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a ULine wine refer (~7 years old) that no longer keeps
I have a ULine wine refer (~7 years old) that no longer keeps the wine cool. It would cost ~$1,400 to replace it. Would it be cheaper to repair it? XXXXX XXXXXttrell [email protected]… read more
SubZero_Wolf Expert
SubZero_Wolf Expert
Appliance Repair Tech
Vocational, Technical or Trade Scho
324 satisfied customers
Last December my MSD2356AE refreigerator did not cool. Repair
Last December my MSD2356AE refreigerator did not cool. Repair person said need more air from freezer, changed settings and sold me two thermometers. Then recently the veggie drawers had things freeing… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,478 satisfied customers
I have a 10 year old 42 built-in Kitchaid refrigerator that
I have a 10 year old 42" built-in Kitchaid refrigerator that is having problems staying cold. I keep turning the temp down. Is it worth having it repaired? Any idea what might be wrong, or a recomenda… read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
My gas stove is making a noise when I use bake items in the
My gas stove is making a noise when I use bake items in the oven. It sounds similar to a vacuum cleaner. The sound happens every 7-10 minutes for about 10 seconds. We had our propane guy come out and … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,478 satisfied customers
Hi, I have a Maytag freezer-top refrigerator which is about
Hi, I have a Maytag freezer-top refrigerator which is about 8-10 years old. The freezer is working fine, but the refrigerator is not cooling. I put my freezer thermometer in the frig section yesterday… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I have an older model GE Profile Arctica Refrigerator. The
I have an older model GE Profile Arctica Refrigerator. The freezer section is not going into a deep freeze. The refrigerator seems to be OK. We use it as an extra and it is in our basement. Is it wort… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
have a Amana ARS9267AW SXS refrig freezer not cooling freezer
have a Amana ARS9267AW SXS refrig freezer not cooling freezer about 32 degrees ,fan running continuously,sounds like a relay clicks on near compressor hums for about 10 sec then clicks off,does this a… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Whilrpool Model ET18NK refrigerator. It doesnt cool.
I have a Whilrpool Model ET18NK refrigerator. It doesn't cool. The refrigerant tube up to the evaporator coil is very cold and frosts up. It doesn't seem to be passing refrigerant through the coil. Th… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x