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D/w detergent container did not open during wash cycle.

Customer Question
D/w detergent container did...

D/w detergent container did not open during wash cycle

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Dishwasher GDT580 2 yrs old GE

Contractor's Assistant: Do you plan on doing the work yourself?

No

Submitted: 6 months ago.Category: Appliance
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Answered in 14 minutes by:
12/30/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,230
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Can I please have the Full model number of the unit to better assist you ?

And GDT580 is only about 1/2 of the full model number.

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Customer reply replied 6 months ago
GDT580SSF655
Customer reply replied 6 months ago
if there is no easy fix, let meknow and I will call a technician!
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

If you manually press the locking tab on the detergent dispenser door will it open then by itself?

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