Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We're getting an error message on our Miele washer.

Customer Question
Hi, we're getting an...

Hi, we're getting an error message on our Miele washer. "Waterproof System Activated" Says to call a technical service.

Contractor's Assistant: Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?

It's a Touchtronic 3033. Got it in about 2009.

Contractor's Assistant: Do you plan on doing the work yourself?

No. I didn't plan on doing work myself.

Contractor's Assistant: Anything else we should know to help you best?

We live in NYC. This just began today in the middle of using the machine. First time we've ever gotten that message. Otherwise, been working perfectly.

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
12/30/2017
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,505
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

Unfortunately this issue means your dishwasher is in flood mode. You'll need to uninstall the dishwasher and tip it on it's back. Remove the screws in each corner holding the bottom access panel down. From that point you can pull the bottom access panel off and dry up all the water in the bas pan that is causing the flood condition. Now while you have the bottom off, look for a source of a leak because if the dishwasher is doing nothing but draining, there should be water in the bottom coming from somewhere causing the flood mode to occur. Re-assembled and if the water has been removed and if there is no leak or you corrected the leak, you should be good to go again.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,505
88,505 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,505 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Themiele is sending me a waterproof error and making a
themiele is sending me a waterproof error and making a ringing sound … read more
Daniel
Daniel
senior service enginner
High School or GED
2,475 satisfied customers
We have an F05 error but the machine is not filling with
We have an F05 error but the machine is not filling with water. We have already cleaned the inlet filter prior to running the program and getting the F05 code. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
Error message f51 appears and can not be rectified by
error message f51 appears and can not be rectified by cleaning the inlet.outlet valves.has been working perfectly but his week this message has appeared..any thoughts thanks Gary … read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
My Miele speed oven microwave plus convection has a hole in
My Miele speed oven microwave plus convection has a hole in the top right in the middle. Flashes of flame come through the hole when the microwave is turned on. What is wrong with it. I noticed when I… read more
Rusty S
Rusty S
Technician
282 satisfied customers
Eo4 error message. The washer is 8 years old. when we first
the washer is 8 years old. when we first got it, there was always messages, we didn't get a manual that we could use because it was all moldy. I finally found the answer online, the screen was full of sand. it has worked well ever since. … read more
Dino
Dino
gcse
60 satisfied customers
I had a broken latch on door..i rep[laced..plugged in got an
I had a broken latch on door..i rep[laced..plugged in got an error 42 message … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,229 satisfied customers
We have a miele washing machine front loaded that is making
Hi, we have a miele washing machine front loaded that is making a loud thumping type noise on the spin cycle for some weeks. The drum also appears to be floppy and has dropped somewhat. Today we got a… read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
We have a Miele W2515 and when the cycle starts, the washing
Hi we have a Miele W2515 and when the cycle starts, the washing machine fills from the inlet, stops, then fills the barrel and stops. The buzzer starts with no error messages. The machine then is unab… read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
I have cleaned the 2 x water inlet filters on our Miele
I have cleaned the 2 x water inlet filters on our Miele W1712 washing machine but Waterproof Fault still appears on the screen. How can i reset the machine? Russell / Lake Cargelligo … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,229 satisfied customers
My wine cooler is not working ERROR MESSAGE EC, NEVER BEFORE
NEVER BEFORE APRIL WILL BE 8 YEARS NEW HOME. MY OTHER UNIT WORKS PERFECTLY. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
My name is ***** ***** and I have a problem with my miele
Hi - my name is ***** ***** and I have a problem with my miele washing machine … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,505 satisfied customers
My Miele Washing Machine - Touchtronic (W3033) is displaying
My Miele Washing Machine - Touchtronic (W3033) is displaying "Waterproof System Activated" The machine is beeping ... I cannot open the door. The machine is not working.… read more
AppTech8579
AppTech8579
1,774 satisfied customers
We have a Miele G843SCVI Dishwasher and the Optical Cycle Indicator has stopped working.
We have a Miele G843SCVI Dishwasher and the Optical Cycle Indicator has stopped working. I need to know what part to order from Miele. All it says in the Technical Manual is "electronic" - Part 3 on p… read more
DTech80
DTech80
Technician
48 satisfied customers
I have Miele G1472 SCVI dishwasher and it is giving me F14
I have Miele G1472 SCVI dishwasher and it is giving me F14 error message along with the beeping sound soon after it starts. I checked the no-return valve and it is not blocked. I checked the drain pum… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,505 satisfied customers
I have a 2010 Miele washing machine model W 3033. I experienced
I have a 2010 Miele washing machine model W 3033. I experienced a power interruption / surge in the electrical system while the washer was running. In restarting there was a message to call service te… read more
Bryan
Bryan
Tech/owner
12,087 satisfied customers
Hello there, I have a brand new Miele Softtronic W3764 which
Hello there, I have a brand new Miele Softtronic W3764 which is showed error code F57. We opened the drain down below,drained the water that came out and checked that there was nothing in the filter. … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
My Miele 4890 double oven temperature is off by 30 - 50 degrees.
My Miele 4890 double oven temperature is off by 30 - 50 degrees. We have had 4 service visits and they have given up. A friend said that they had heard that there is a potential "set up" issue with 20… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,505 satisfied customers
I moved house last week and took our Meile WT2670 with us.
I moved house last week and took our Meile WT2670 with us. I plumed it in myself and today the drainage hose fell out and the washer stoped working. We have the message 'Water Prptection System Activa… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x