Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Maytag. Neptune front load washer error code Lr book says…

Customer Question
Maytag. Neptune front load...

Maytag. Neptune front load washer error code Lr book says motor problem and call repair service. Any thoughts?

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

13 years old started making load noise on spin cycle recently

Contractor's Assistant: Do you plan on doing the work yourself?

No deciding to repair or replace could it be just a belt?

Contractor's Assistant: Anything else we should know to help you best?

No that is it. Thanks

Submitted: 1 month ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
12/29/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,638
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.
Can I please have the Full model number of the unit to better assist you ?

The Lr error code stand for locked rotor, which means the electronic control board can not see the motor burn .

And this error code would not be caused by a broken belt.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Model number MAH5500BWW
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

Thank you!
Give me a few minutes to pull up information on this model

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

do you ever see the inner tub tumble or spin?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
in the past but the spin cycle is not working now.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

ok so if it does not spin does the inner drum tumble during a wash or rinse mode?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Not sure as it doesn’t work unless the door is closed
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

if you put clothes in it doe they come out the same way you put then in the unit.

The Lr is saying the electronic control is not seeing the motor run .if the motor does not run at all then the inner drum should not be turning at all .

I`m trying to find out if it is moving or not!

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Sorry I cannot get to respond to any commands
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

ok so now the unit will not even start at all is that correct?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
door is staying locked
Customer reply replied 1 month ago
Drum does not rotate at all.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

Ok if the drum never moves I will assume that the motor never moves either.

And since your getting the Lr error code!

Then I recommend that you replace the motor control board .

For me to give you the correct part number I need the first three digits of the unit serial number please?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 1 month ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time .

I'm sure you don't work for free, so please don't expect that I should.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,638
11,638 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Maytag 3000 series model MHWE300VW13 shows error code F20 What
Maytag 3000 series model MHWE300VW13 shows error code F20 What does that mean?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
kenmore high efficiency washer doesnt work at all stuck on
kenmore high efficiency washer doesnt work at all stuck on "sensing"… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Maytag front load washer with error codes E01 & F09, could
Maytag front load washer with error codes E01 & F09, could the drain problem be within the washer? We bought new May 2011… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a GE VC front load washer and the soap dispenser is
i have a GE VC front load washer and the soap dispenser is not emptying despite several loads this morning. what should I do? … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,638 satisfied customers
The rubber part in the front load washer is very gross..
The rubber part in the front load washer is very gross.. growing mold . how do I clean? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Frigidaire Affinity Front Load washer and the
I have a Frigidaire Affinity Front Load washer and the bleach & fabric softner will not go into the washer. Is there something I can do to fix this? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Speed Queen Front Load Washer, model AFNE9BSP113TW01
Speed Queen Front Load Washer, model AFNE9BSP113TW01 displays alternating Er, Co code after pushing the start button. Unplugging for a few minutes erases the code until start is pushed again. … read more
travis webb
travis webb
tech.
2,530 satisfied customers
I have a fridgidaire front load washer. It will not fill
I have a fridgidaire front load washer. It will not fill with water nor does not start the wash mode. We've checked the water filters they are okay. The washer is about 10 years old. The door latch is… read more
travis webb
travis webb
tech.
2,530 satisfied customers
Working on a front load washer Kenmore model number
Working on a front load washer Kenmore model number*********** Looks like a rodent severed all three blue wires that go from CCU TO MCU. If this three wire connector is not connected the power on the … read more
travis webb
travis webb
tech.
2,530 satisfied customers
GE front load washer wcvh6800j1ww that stops. Was advised to
GE front load washer wcvh6800j1ww that stops. Was advised to unplug and close and open the door 12 times. We now have to do this every other load. Whats up???… read more
travis webb
travis webb
tech.
2,530 satisfied customers
I have a Kenmore front load washer and the light will not
I have a Kenmore front load washer and the light will not shut off after cycle is complete?… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My whirlpool WFC7500vw2 front loading washer passed the
My whirlpool WFC7500vw2 front loading washer passed the diagnostic tests has no error code but when I turn the knob to the normal/quick/delicate cycle setting the door lock flashes red and the green w… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Working on a maytag front load washer model number
Working on a maytag front load washer model number MHWE900VJ00. I need some assistance on the procedure or a video on how to replace the inner spin basket and outer rear tub front load washer.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our front loading washer, the basket thumps as it turns and
our front loading washer, the basket thumps as it turns and smell burning rubber. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Samsung front load washer WF520 will not spin fast, it is
Samsung front load washer WF520 will not spin fast, it is draining and spinning some but will not go into fast spin … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My whirlpool front load washer spins but then stops and then
Hello there, my whirlpool front load washer spins but then stops and then spins and then stops and there's a really terrible metal scrapping noise as it spins. What should I do? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Maytag Commercial Technology front load washer. Maytag
Maytag Commercial Technology Maxima "eco conserve" front load washer ...The soap dispenser is "jammed" . It is stuck closed with a slight shift to the right. The machine still runs by simply adding liquid detergent to the drum before placing clothes in. My guess the machine is about ten years old … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Front loading washer. Front loading washer maker funny
front loading washer maker funny clanging noise A10 error code going to drain/spin will not empty tub … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x