Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Maytag. Neptune front load washer error code Lr book says…

Customer Question
Maytag. Neptune front load...

Maytag. Neptune front load washer error code Lr book says motor problem and call repair service. Any thoughts?

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

13 years old started making load noise on spin cycle recently

Contractor's Assistant: Do you plan on doing the work yourself?

No deciding to repair or replace could it be just a belt?

Contractor's Assistant: Anything else we should know to help you best?

No that is it. Thanks

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
12/29/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,578
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.
Can I please have the Full model number of the unit to better assist you ?

The Lr error code stand for locked rotor, which means the electronic control board can not see the motor burn .

And this error code would not be caused by a broken belt.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Model number MAH5500BWW
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Thank you!
Give me a few minutes to pull up information on this model

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

do you ever see the inner tub tumble or spin?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
in the past but the spin cycle is not working now.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok so if it does not spin does the inner drum tumble during a wash or rinse mode?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Not sure as it doesn’t work unless the door is closed
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

if you put clothes in it doe they come out the same way you put then in the unit.

The Lr is saying the electronic control is not seeing the motor run .if the motor does not run at all then the inner drum should not be turning at all .

I`m trying to find out if it is moving or not!

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Sorry I cannot get to respond to any commands
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok so now the unit will not even start at all is that correct?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
door is staying locked
Customer reply replied 7 months ago
Drum does not rotate at all.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Ok if the drum never moves I will assume that the motor never moves either.

And since your getting the Lr error code!

Then I recommend that you replace the motor control board .

For me to give you the correct part number I need the first three digits of the unit serial number please?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time .

I'm sure you don't work for free, so please don't expect that I should.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,578
13,578 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Washer will not spin out water Washer has LR error message
washer will not spin out water Washer has LR error message --locked rotor? … read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
My Maytag Neptune Washer (model MAH55FLBWW) stops mid-cycle
My Maytag Neptune Washer (model MAH55FLBWW) stops mid-cycle and displays "Lr" and the Start light flashes. After several restarts, the washer will finally finish. This happens during all cycles. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Maytag Neptune MAH5500BW. It agitates, but I get an
I have a Maytag Neptune MAH5500BW. It agitates, but I get an LR code only at the end of the spin cycle. I cleaned the drain motor and it went through the full spin once. … read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,578 satisfied customers
Kelly, my Maytag Neptune mah6500aww now has an Lr error
Hi Kelly, my Maytag Neptune mah6500aww now has an Lr error code, after I replaced the inlet valve assemby because the door opened with a tubfull of water and flooded the laundry room. I looked at the … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
our Maytag Neptune front load washing machine is having issues,
our Maytag Neptune front load washing machine is having issues, it will intermittently display the Lr error code on the front panel display and fail to finish the rinse and spin cycle we return to fin… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Maytage Neptune front load washer - cycle seems to get confused
Maytage Neptune front load washer - cycle seems to get confused and when it gets to rinse/spin, just runs but doesn't spin out. Doesn't seem to be off balance. Sometimes if I unplug for awhile, let it… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
neptune ft load washer model mah5500bww recieving the lr code.
neptune ft load washer model mah5500bww recieving the lr code. machine will not run cycle to use softner or spin cloth. i checked the belt/ok. then i started the machine again everything goes fine doo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag Neptune washing machine. When pressing the
I have a Maytag Neptune washing machine. When pressing the start button, after a short time, the machine shut off and the display said "Lr". I thought that there might be an electrical problem and unp… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have an Maytag Neptune washer that recently after running
I have an Maytag Neptune washer that recently after running for several loads produced a Lr code. The 'book' said i needed to call a tech. I unplugged the machine and allowed it to rest for about 90 m… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
Maytag Neptune model MAH5500BWQ started sounding very loud
Maytag Neptune model MAH5500BWQ started sounding very loud when on spin cycle. Owned for 5 years with no problems until recently. Opened back and pully, belt, and motor look good. No signes of bearing… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My 12 year old Maytag Neptune is making a bearing noise on
My 12 year old Maytag Neptune is making a bearing noise on the spin cycle. It is quite load and seems to be getting worse. Is the unit worth repairing?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have an early Maytag Neptune series washer that I purchased
I have an early Maytag Neptune series washer that I purchased circa 2004 or 05. About a year ago I noticed a "brown" substance build-up along the lower front seal. The washer is giving an "LR" service… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I have a Neptune front load washer approx 2003. I just moved
I have a Neptune front load washer approx 2003. I just moved it and it starts the eash cycle then stops - drum won't turn. When I tried to run just the spin cycle to drain it I got an error code "Lr" … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Larry, Maytag Neptune Model MAH5500BWQ, serial 73794341ZS
Larry, Maytag Neptune Model MAH5500BWQ, serial 73794341ZS has locked rotor error. Motor conversion kit was installed about 3 years ago with no prolem until recently. From a cold start, motor/spinner w… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
i have a maytag neptune top load washer around 11 yrs old... washer
i have a maytag neptune top load washer around 11 yrs old... washer started making loud noise during rinse cycle, then it stopped all-together at start of spin cycle & a burning smell started--started… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My neptune washer (MAH5500BWW) is showing code Lr on the control
My neptune washer (MAH5500BWW) is showing code Lr on the control panel. It starts to fill with water and a few minutes later it stops and shows this code Lr… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a front-loading maytag neptune washer - about 5 years
I have a front-loading maytag neptune washer - about 5 years old. It was running the other day and came up with an LR on the screen. It had just begun to fill. I thought perhaps the load was too big a… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
My Maytag Neptune Washer displays an error code Lr at the end
My Maytag Neptune Washer displays an error code Lr at the end of a wash cycle. without understanding the results of the Motor Control Board Output Test, A Service Test was was completed for the spin c… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x