Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Maytag centennial commercial technology washer 3 years old…

Customer Question
Maytag centennial commercial technology...

Maytag centennial commercial technology washer 3 years old last load did not spin all water out and after taking clothes out the machine will not start

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

3 years old bought at Lowes in Durham NC. Do you need model and serial #

Contractor's Assistant: Do you plan on doing the work yourself?

Only if it is sumple

Contractor's Assistant: Anything else we should know to help you best?

My clothes basket is stinky

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/29/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Does the control panel even light up anymore? If not, unplug the washer and run an extension cord to an outlet you know is working and will the washer turn on then?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
The sensing light is blinking
Customer reply replied 7 months ago
Did you get the message that the sensing light is blinking?
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

OK perfect. Yes I did, I'm just typing your answer.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

So I just want to start by saying if I was in your house, I'd go through diagnostics and see what error code you're getting, but I've tried to explain how to do this to many people and for some reason they just can't get the sequence to work. So by far, the most likely thing that will cause this issue is your actuator failing or possibly your drain pump being clogged up. Both the drain pump and the actuator motor are located below the tub and if you're wondering, the actuator is the part that switches the shifter next to the motor. You'll want to first check the drain pump first which is below the tub. Just remove it and if you find nothing inside, re-install and move onto the actuator. If you find debris inside the pump, remove it and try the washer again.

To access the actuator you need to unplug the washer, tip the washer backwards, and remove the 2 screws going into the plastic cover near the back left corner. That will allow you to access the motor and the actuator to the right of the motor. Remove the screws going into the actuator and replace the actuator. Below is a link to the part you'd need to order for your model.

CLICK HERE for part as well as video at bottom of link that shows you how to replace the part.

Now, if you wanted to give it a shot and see if you can pull up an error code, here is the sequence you'll need to go through to display the error code.

1. Be sure the washer is in standby mode (plugged in with all indicators off). (press and hold the start/cancel button for 3 seconds to turn everything off if the lid lock light is flashing that is OK)

2. Perform the following sequence of movement using the cycle selector knob. NOTE: AFTER RESET, sequence “a” through “g” must be completed within 6 seconds.

RESET - Rotate cycle selector knob counterclockwise to clear sequence.

a. Rotate cycle selector knob counter-clockwise one full rotation and the control panel should beep.

b. Rotate cycle selector knob counter-clockwise one click and wait 1⁄2 second.

c. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.

d. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.

e. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.

f. Rotate cycle selector knob counter-clockwise one click and wait 1⁄2 second.

g. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.

Now you are in diagnostics. And all the LEDs should light up or flash if you did it correctly. Turn the knob until just the "DONE" LED is illuminated. Push START.

Now turn the dial one click and now the error code is displayed in the form of LEDs along the progress line. Just note which lights appear and let me know and I can tell you what error you're getting. There will be 2 sets of lights that appear and I need both sets to know what error you're getting.

Also, below is a video that might help you pull up the error code.

CLICK HERE for video

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
89,182 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,182 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Washer was stuck on rinse and did not spin. Turned if off
Washer was stuck on rinse and did not spin. Turned if off and tried the same thing. Rinse light and lid lock light on but no movement … read more
Ray
Ray
Appliance Repair Technician
High School or GED
416 satisfied customers
I have a Maytag centennial washer 5 yrs old and it doesn't
I have a Maytag centennial washer 5 yrs old and it doesn't spin all the water out. The clothes, sheets ,etc can have water wrung out but if I do the drain and spin it will. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
After I wash the clothes my clothes still have too much
After I wash the clothes my clothes still have too much wetness . I want to use drain and spin. How do I do this … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
Purchased maytag centennial approx. two years ago,difficult
purchased maytag centennial approx. two years ago,difficult to start washer,have a maytag dryer sitting right next to it ,never a problem with it what happen to quality control!!! … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,182 satisfied customers
I have a maytag washer centennial and it will not do the
I have a maytag washer centennial and it will not do the spin cycle … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Maytag centennial commercial technology won't spin cliks off
maytag centennial commercial technology won't spin cliks off and on then shuts off and unlocks … read more
Joel Swenson
Joel Swenson
High School or GED
4,175 satisfied customers
I have a may tag centennial wash which I have had for about
I have a may tag centennial wash which I have had for about 3 years. we were having trouble with it spinning out all of the water and the clothes stayed very wet. Now the sensing light stays on and th… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
Sorry, got disconnected...this centennial is between 3&4
Sorry, got disconnected...this centennial is between 3&4 years. The washer says commercial technology...is there more Info on the model...where would that be located? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Is there a way to get the error code to clear on a maytag
Is there a way to get the error code to clear on a maytag washer? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Maytag Centennial commercial technology washer, bought in
Maytag Centennial commercial technology washer, bought in 2013 with dryer. It was just this month it did it all the time. The clothes come out soaking wet having to dry several times.Apparaently the s… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My maytag centennial washing machine empties the water too
My maytag centennial washing machine empties the water too quickly and it back flows from the drain pipe . … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
My clothes washer was making a sound that sounded like a
My clothes washer was making a sound that sounded like a slipping timing belt. My washer failed to spin the drum when full of water and struggled to continuously drain the water. It would in surges. I… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I purchased my Maytag Centennial Commercial Technology washer
I purchased my Maytag Centennial Commercial Technology washer in Jan. or Feb. of 2013. Just recently during the spin cycle it vibrates violently. I have checked the balance of the load, which seems fi… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Hi. I have had a Maytag Centennial Ecoconserve top load washer
Hi. I have had a Maytag Centennial Ecoconserve top load washer for 14 months. I washed a small load this morning. The clothes looked and felt spun out, the done light was on but the machine still soun… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Maytag Centennial commercial washer washed, but did not
I have a Maytag Centennial commercial technology washer #W10140921C. I put a load in the washer and it washed but did not spin. I had it on a power strip and the switch went to the off mode. I then un… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
we bought our Maytag Centennial commercial washer and my question
we bought our Maytag Centennial commercial washer and my question is should it be taking over an hour to wash a load of clothes...? Had I known this I would have bought another brand...!… read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
I have a Maytag Neptune washer. First the washer wasnt spinning
I have a Maytag Neptune washer. First the washer wasn't spinning out the excess water after the rinse so the clothes were still very wet and I had to ring them out by hand before they went into the dr… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Have a Kenmore 44142 front loading washing machine...at least
Have a Kenmore 44142 front loading washing machine...at least 4 years old. Assume that the bearing seals are worn out because black grease stains appeared all over a load of white clothes and sheets. … read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x