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We have a ASKO W640 that will not start. Just happened. We…

Customer Question
We have a ASKO...

We have a ASKO W640 that will not start.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just happened.

Contractor's Assistant: Do you plan on doing the work yourself?

We are in Australia and I am deciding to repair or buy a new one.

Contractor's Assistant: Anything else we should know to help you best?

The programme seems to be ok - just not starting - door lock is working

Submitted: 6 months ago.Category: Appliance
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Answered in 2 hours by:
12/29/2017
Appliance Technician: Webb-Guy, Handyman replied 6 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,298
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried doing a hard reset by unplugging the unit for 5 minutes to do a hard reset?

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Customer reply replied 6 months ago
I can hear a very low hum but other than that nothing happens.
Customer reply replied 6 months ago
Cannot call you, if you read where we are you will know why.
Appliance Technician: Webb-Guy, Handyman replied 6 months ago

sorry if the site offered the automatic phone call I know it looks like its from me but its not. just disregard that .Have you tried unplugging the unit for 5 minutes to do a hard reset yet?

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Customer reply replied 6 months ago

Sorry, we are getting nowhere so please advise your contact at Just Answer to not debit me for the service. I will just buy a new washing machine. Mel XXXXX

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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