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Washer stopped in middle of cycle n just hums. Whirlpool…

Customer Question
Washer stopped in middle...

Washer stopped in middle of cycle n just hums

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Whirlpool cabrio top load. Approx.5years old

Contractor's Assistant: Do you plan on doing the work yourself?

Hopefully if possible

Submitted: 7 months ago.Category: Appliance
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Answered in 18 minutes by:
12/28/2017
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 245
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. I am here to help you diagnose your appliance so that you can repair it yourself. I will do my best to assist you best in this area. All I ask is for a star rating of 3 stars or better so that I may be paid for my services at the end. Thank you now please allow me a moment to gather some information.
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Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Do you by any chance know the model number so I can better assist you
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Customer reply replied 7 months ago
No goog
Customer reply replied 7 months ago
No good
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Okay without the model number you are looking at either a clogged drain pump or a motor grommet
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