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MY SEARS KENMORE ELITE IS LOCKED AND I CANNOT UNLOCK IT.

Customer Question
MY SEARS KENMORE ELITE...

MY SEARS KENMORE ELITE IS LOCKED AND I CANNOT UNLOCK IT. INSTRUCTIONS IN FRENCH.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

ABOUT 5-8 YEARS OLD. 665,12789K310

Contractor's Assistant: Do you plan on doing the work yourself?

YES, ALL IT HAS TO BE DONE IS UNLOCKED. I LOCKED IN SOMEHOW.

Contractor's Assistant: Anything else we should know to help you best?

NO, THERE ARE INSTRUCTIONS, BUT THE PAGE I NEED IS IN FRENCH

Submitted: 6 months ago.Category: Appliance
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Answered in 10 minutes by:
12/28/2017
Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,538
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago

To turn the control lock off you should just need to press and hold the TOP RACK ONLY button for about 7 seconds and this will turn the control lock off from there.

Try that and see how it goes and let me know.

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