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My Maytag Model MBR2256KES Frig up/Freezer Dn is not

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My Maytag Model MBR2256KES...

My Maytag Model MBR2256KES Frig up/Freezer Dn is not cooling. Freezer is working fine. I have replaced the Evaporator fan, Thermistor, Deforst Thermostat and Damper control module. Cleaned the coils and defrosted the ice buildup at the drain port and along the bottom of the rear condenser coils. Refirg cooling improved but not totally repaired. Any suggestions?

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

10.5 years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

There is a copper tube running along the back edge of the drain plate? Not sure what that is? Also, the condenser fan motor spins by hand but seems to stop at the poles of the magnetic field. Not what I would say is "freely". The temperature control panel seems to read up and down correctly.

Submitted: 7 months ago.Category: Appliance
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Answered in 19 minutes by:
12/28/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,578
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.
are you sure that this (copper tube) you see is not the defrost heating element

And if you open the fresh food section doors and feel in the fresh food section vent do you feel any air flow coming out of the vent?

t

Ask Your Own Appliance Question
Customer reply replied 7 months ago
The vent is at the top. Refrig top/freezer down. The defrost heating element is located around the rear condenser coil according to the parts diagram and is found behind the rear panel of the freezer. Are there 2 deforst elements?
Customer reply replied 7 months ago
I think the copper tube is actually the tubing from the bottom evaporator coil?
Customer reply replied 7 months ago
The damper does open and air is coming out although not forcibly?
Customer reply replied 7 months ago
As I said, I replaced the evaporator fan, defrost thermmostat, thermistor and the damper control assembly last night.
Customer reply replied 7 months ago
I also cleaned all dust and there was a clogged drain which I also cleared.
Customer reply replied 7 months ago
34;Clogged" meaning with ICE and was thawed out.
Customer reply replied 7 months ago
I used a turkey baster and made sure water flowed through drain to drain basin.
Customer reply replied 7 months ago
Are you still there?
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