Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Lg refrigerator's freezer isn't keeping my food frozen. Lg…

Customer Question
Lg refrigerator's freezer isn't...

Lg refrigerator's freezer isn't keeping my food frozen

Contractor's Assistant: What LG model do you have? How old is it?

Lg French door with freezer on bottom its 18 months old

Contractor's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Contractor's Assistant: How long has this been an issue with your LG? What happened right before this?

About a week just notice ice cream starting to thaw

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
12/28/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,387
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Okay, pull the unit out so you can get behind it. Remove the back lower panel to access the compressor area and condenser fan. Check and see if the fan is running and also see if the compressor is vibrating or not, plus see if the compressor is hot ,cold or warm to the touch. please post back to me with what you have found. Also note anything you have changed out part wise or have done and not mentioned in your original post. I am helping other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Compresor warm and fan is working i also removed a lot of lint covering the ventilation opening
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

OK can you keep your hand on the compressor or is it really hot?

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 4 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

Ask Your Own Appliance Question
Was this answer helpful?
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,387
18,387 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a mcbm902s refrigerator/freezer unit and the freezer
i have a mcbm902s refrigerator/freezer unit and the freezer is cold but the refrigerator is warm. The cold air is not getting to the refrigerator and the coils in the freezer are iced over … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Can the refrigerator cooling go out but not the freezer?
can the refrigerator cooling go out but not the freezer? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Hello, i have a bravia KDL-26P2530, got in service menu and
Hello, i have a bravia KDL-26P2530, got in service menu and probably sellected hotel mode toggle. Since then the TV does not turn on with the remote control and the tuner etc seem disabled. I can not … read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Freezer is leaking water and freezes on bottom of freezer.
freezer is leaking water and freezes on bottom of freezer … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My Frigidaire Refigerator/freezer Model FGHS2631PF2 freezer
my Frigidaire Refigerator/freezer Model FGHS2631PF2 freezer circulating fan will not run. I checked voltage on the 4wire supply plug and get about 1.5 or 2 volts between two of the 4 wires to the yell… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,144 satisfied customers
Refrigerator and freezer not cooling items in freezer and
Refrigerator and freezer not cooling items in freezer and ice melting … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Freezer section not cooling enough. Freezer not cooling.
Freezer section not cooling enough JA: What's the make and model? And have you checked the settings recently? Customer: Freezer not cooling JA: Do you plan on doing the work yourself? Customer: Just c… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Frigidaire upright freezer. FFU17FC5CW4. Bottom of freezer
Bottom of freezer cold, top not so cold. Thermometer reads 23 degrees F in empty freezer. Evaporator fan tests ok.… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
Frigidaire upright freezer. FFU17FC5CW4. Bottom of freezer
Bottom of freezer cold, top not so cold. Thermometer reads 23 degrees F in empty freezer. Evaporator fan tests ok.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Freezer is fine fr. Amana ABB192ZDES. Freezer works but
freezer is fine fr JA: What's the make and model? And have you checked the settings recently? Customer: amana ABB192ZDES JA: Do you plan on doing the work yourself? Customer: yes JA: Anything else we … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,144 satisfied customers
My side by side fridge /freezer, freezer is cool but not
my side by side fridge /freezer, freezer is cool but not freezing, fridge side, upper half is cool, lower half, veg drawers and lower shelves are freezing. Is this reparable or should we shop for a ne… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
106 satisfied customers
Our Jenn Air (Model JES9800CAS01) ventilating fan will not
our Jenn Air (Model JES9800CAS01) ventilating fan will not turn on. The pressure switch on the stove front is non-responsive. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have Thermador 48" ventilation hood. The light that says
The light that says Filter is on. What does this mean? … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Ventilation fan, on constant run. Model:NN-S252,unplugged
Ventilation fan, on constant run. Model:NN-S252,unplugged from outlet … read more
Rusty S
Rusty S
Technician
184 satisfied customers
I am trying to clear the menu panel on my range - it
i am trying to clear the menu panel on my range - it currently is showing a number of horizontal llines … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
GE MICROWAVE, MODEL PVM2070SM1SS has stopped working. Menu
GE MICROWAVE, MODEL PVM2070SM1SS has stopped working. Menu simply says summary, creme cheese that's it … read more
Appliance Guru
Appliance Guru
Owner and Technician
18,387 satisfied customers
Outdoor Kitchen and ventilation We have an ice maker,
Outdoor Kitchen and ventilationWe have an ice maker, refrigerator, and a kegerator all of which have openings cut to the dimensions the manufacturers suggest.We are on our 2nd kegerator both would fre… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a freezer 601F and the ventilator that is at te top
i have a freezer 601F and the ventilator that is at te top is making a lot of noise … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x