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I have a maytag front load washing machine the door will not…

Customer Question
I have a maytag...

I have a maytag front load washing machine the door will not open and theeeeeeeeere are no control panel lights

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

About 3 years

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

There are clothes in there and I put on the spin cycle only

Submitted: 7 months ago.Category: Appliance
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Answered in 40 minutes by:
12/27/2017
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
Satisfied Customers: 245
Experience: Owner at Billy's appliance repair
Verified
My name is ***** ***** I will be helping you out today with your appliance repair. We are here to help you diagnose your unit so you can fix it. I will do all I can to help you. All I ask is that at the end of this you give me a rating of 3 stars or better so I can be paid for my services. Without the ratings from our customers we are not paid for our time. Thank you. Now please give me a minute to get some information.
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Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Please unplug your unit for a full minute then plug it back in and let me know what it is or isn't doing.
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Customer reply replied 7 months ago
That was the first thing I did it didn’t work
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
Okay then at this point you will need to gain access to the control board and test for voltage at it
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Customer reply replied 7 months ago
How do I access the control the control board
Appliance Technician: Billy Olenick, Customer Service replied 7 months ago
I do apologize for not getting back to you until now. Do you still need assistance with this.
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Billy Olenick
Billy Olenick, Customer Service
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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