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GE electric range only partially working. No power or oven…

Customer Question
GE electric range only partially...
GE electric range only partially working. No power or oven light until a burner is turned on. Oven will not heat.clock cones on only when burner is switched on
Submitted: 6 months ago.Category: Appliance
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
I checked I’ve incoming power 1 2 3
2——3= 120.9
1——3= 120.9
1——2= 0
Also:
1 has a single black wire
3 has two red wires
2 has one white wire
Customer reply replied 6 months ago
All other appliances in the house that use 220 are working properly.
Answered in 49 minutes by:
12/27/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be!

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Appliance Technician: Rusty S, Home Appliance Technician replied 6 months ago

The power supply to the range has issues. It may be a bad breaker or an issue in the outlet or wiring but not an issue at the range unless there is a problem at the cord connections.

Did you test that voltage right at the cord where you could see any issues there?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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