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I recently bought a new filter for my GE french door, bottom…

Customer Question
I recently bought a...

I recently bought a new filter for my GE french door, bottom freezer refrigerator. I bought a GE brand filter RPWFE for it. I have been trying for several days now to get it in and it just won't go in. I compare it to the old filter and it is just slightly different on top. I read online where GE had just recently redesigned those filters so now I am wondering if I will ever get it in. I have watched tutorial videos too, and no luck. They make it look easy and it is just NOT being easy. Any suggestions?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

I have had it about 21/2 years now-bought in February 2015. It is a GFE29HGDHWW

Contractor's Assistant: Do you plan on doing the work yourself?

I've been trying

Contractor's Assistant: Anything else we should know to help you best?

I don't know that there is a way to send a pic of the 2 filters.

Submitted: 1 month ago.Category: Appliance
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Answered in 11 minutes by:
12/26/2017
Appliance Technician: Kelly, Appliance Technician replied 1 month ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,200
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 1 month ago

See the link below. Is this the filter you are trying to install?

CLICK HERE

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Customer reply replied 1 month ago
Different label on the one I just bought but same part number and it also says it is a GE product on it.
Appliance Technician: Kelly, Appliance Technician replied 1 month ago

Did you order it or buy it locally?

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John
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Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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