Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Dacor gas range Model ER36GSCH/CP. Last night the…

Customer Question
I have a Dacor...

I have a Dacor gas range Model ER36GSCH/CP. Last night the oven and broiler stopped working. I turned off the power to see if the computer will reset, but that did not work. The blue light comes on but the neither of the ignighters starts glowing.

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

No, not that long, just about 30 seconds.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes,

Contractor's Assistant: Anything else we should know to help you best?

Well, do you have any other advice if that does not work? That will be the first thing I will try.

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
12/26/2017
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,511
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

Either your main control board has failed, or the high limit thermostat is tripped. First, below is a link to the high limit thermostat so you know what you're looking for.

CLICK HERE for high limit thermostat

Now this part is located either just behind the door latch, or on the back of your oven. You'll want to unplug the oven or flip the breaker off to start. Next, open the oven door and unscrew the vent panel just below the control which runs across the door latch hook. Remove this vent panel and see if you see the high limit thermostat. If so, push the red button on the high limit thermostat behind the latch hard and if it clicks the heat will reset.

If the thermostat isn't located there (depending on the date when it was manufactured), pull the oven out and remove the back sheet metal panel. It will be mounted to the back of the oven. Again, push the red button and if it clicks it resets.

Either way, if you push the red button and it doesn't click---you need a new main control board.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
My stove was purchased in Sept. 2010. It does not have a latch and I do not see the high limit when I look in the vents in the front. could it be behind the stove and oven control knobs? I see it on the schematic and the wire goes into the oven area but I cannot find it.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,511
88,511 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,511 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a Dacor range. Last night we realized that although
We have a Dacor range. Last night we realized that although the gas burners work fine, the timers won't work and neither will the oven. Anything we can do to correct?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,511 satisfied customers
The convection oven of our Dacor range has stopped working.
The convection oven of our Dacor range has stopped working. The various functions have gradually failed,, first Convection Bake, then Bake, but now not even the "Pure Convection" or convection Broil o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,511 satisfied customers
My GE stove will not light it has electronic glow plug type
My GE stove will not light it has electronic glow plug type of ignition. Broiler works as does stove top burners… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
How do you change out a Broiler Element in a Dacor Self-Cleaning
How do you change out a "Broiler Element" in a Dacor Self-Cleaning Convertible Range. Model# 2200s.My wife turned on the oven the other day,to use broiler selection and the broiler element did not wor… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
have a gas range mod # XXXXX that stovetop works fine but
have a gas range mod # XXXXX that stovetop works fine but oven and broiler quit for a while while cooking then wouldnt turn on at all but i tried it again a few days later and both seem to ignight fin… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a GE XL44, model number JGBP32WEF1WW range. The oven
I have a GE XL44, model number JGBP32WEF1WW range. The oven AND the broiler refuse to light. No gas smell. No ingnition from either ignighter. The range top burners all work fine. When I turn on the o… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
Not sure if the first question went thru. We have a dacor
Not sure if the first question went thru. We have a dacor ersd36 range. The oven/broiler will not heat. The glow ignighter(sp) lights up the broiler then everything shuts down, does this unit have a t… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
I have been using my new Maytag slide in gas range stove top
I have been using my new Maytag slide in gas range stove top burners for about a week. I just attempted to use the oven tonight and nothing! I do not hear any sound like the stovetop makes when ignigh… read more
Justin
Justin
Appliance tech and Business owner
High School or GED
829 satisfied customers
I HAVE A MAYTAG RANGE (MODEL MGR5755QDS) THAT THE OVEN WILL
I HAVE A MAYTAG RANGE (MODEL MGR5755QDS) THAT THE OVEN WILL NOT LIGHT. I PULLED THE BOTTOM PAN TO LOOK AT THE IGNIGHTER AND IT DOES NOT GLOW AND THERE IS NO GAS SMELL. THE BROILER AND ALL OF THE TOP B… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
We have a Frigidaire Classic Series (not sure on model number)
We have a Frigidaire Classic Series (not sure on model number) range top with oven/broiler below. it's about 5-6 years old. The oven and range top work fine. The broiler works intermittently. Sometime… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,511 satisfied customers
kenmore gas builtin stove - rangetop burners are working, oven
kenmore gas builtin stove - rangetop burners are working, oven not working. Cannot get spark control to work and it does not appear that gas is getting to oven or broiler.… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
dacor w305 electric oven. I asked this question and so far
dacor w305 electric oven. I asked this question and so far there has been no response. Brioler stopped working. I replaced the broiler elemnet and when I turned the oven back on it shorted out. I orde… read more
Randy
Randy
High School or GED
1,295 satisfied customers
I have a Sears gas range 665.75775890 that the oven will not
I have a Sears gas range 665.75775890 that the oven will not light. when you turn on the oven the ignighter glows and after about 10 minutes you have a slight gas smell. The oven burner will not ignig… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,511 satisfied customers
15year old gas stove. Oven not heating. All 4 burners are operational.
15year old gas stove. Oven not heating. All 4 burners are operational. Oven is a GEXL44. The last time we used the oven was about a week ago.… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a Tappan36 gas range the oven ignighter glows and
I have a Tappan36" gas range the oven ignighter glows and the oven when first turned on explodes at the first ingnition.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a stove model #tgfs26cqa and the stove and the broiler
I have a stove model #tgfs26cqa and the stove and the broiler stopped igniting. it is a gas stove using propane and we had our local propane dealer hook it up with the correct parts for changing from … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
The oven in my Frigidaire propane range, model FGF367CGSD,
The oven in my Frigidaire propane range, model FGF367CGSD, won't light. Over the last while, the oven has been slower to light(The lighter still glows). The burners on top work fine.… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a LG Model DLG0452W Gas Dryer. There is no heat. I
I have a LG Model DLG0452W Gas Dryer. There is no heat. I tried the reset button but it did not work. It would mot go in any further. whrn I start the drier with the front panel off I can see ignition… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x