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Ice maker just quit working; doesn't seem to be getting

Customer Question
ice maker just quit...

ice maker just quit working; doesn't seem to be getting water to icemaker

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Samsung RF28HMEDBSR/AA 18 months old

Contractor's Assistant: Do you plan on doing the work yourself?

If I can, yes.

Contractor's Assistant: Anything else we should know to help you best?

There was a brief power outage yesterday. I followed instructions in manual for resetting after power outage. May just be a coincidence though.

Submitted: 6 months ago.Category: Appliance
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Answered in 10 minutes by:
12/25/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Did you unplug the unit for a full minute and plug it back in? If so when you press the test button on the icemaker did it rotate?

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Customer reply replied 6 months ago
to both.
Customer reply replied 6 months ago
we get drinking water just fine.
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Can you fill the icemaker by hand and see if it freezes and makes the batch?

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Customer reply replied 6 months ago
I have no idea how to do that.
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

If you just use a dixie cup and pour it into the mold and wait about 1-2 hours and see if it dumps the batch

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Customer reply replied 6 months ago
Unplugging for a minute seems to have done the trick.ThanksMerry Christmas!
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Great!

Merry Christmas....All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

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Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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