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On my kitchenmaid cooktop KFGU766V 36" how do we unlock it?

Customer Question
On my kitchenmaid cooktop...

On my kitchenmaid cooktop KFGU766V 36 " how do we unlock it?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

We put on the child lock 5 minutes ago and can't get the child lock off.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Can you send me the user manual for 36" cooktop KFGU766V

Submitted: 6 months ago.Category: Appliance
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Answered in 2 hours by:
12/25/2017
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,902
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

Make sure all the burners are turned off and hold the Child Lock button for 3 seconds. Sometimes it takes several tries. Let me know what happens.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 6 months ago

How did this go? Need any more help?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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