Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The "lock" symbol has come on the front. I can't start or do…

Customer Question
The "lock" symbol has...

The "lock" symbol has come on the front. I can't start or do anything with the machine. How do i clear it?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just now

Contractor's Assistant: Do you plan on doing the work yourself?

Oh oh

Contractor's Assistant: Anything else we should know to help you best?

Do i need a technician?

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 hours by:
12/25/2017
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,986
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 7 months ago

I will be happy to help you with your question. I will need to know the brand and model number if possible. Is this a washer, dryer or dishwasher etc.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
How do I get rid of the lock symbol for the oven - it will
How do I get rid of the lock symbol for the oven - it will not go away when I press cancel. I held the temperature button in too long when I was trying to set. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My $1500 2015 kitchenaid dishwasher suddenly has a red
My $1500 2015 kitchenaid dishwasher suddenly has a red symbol and will not let me start the machine. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
How to open the washing machine door when it is locked & the
How to open the washing machine door when it is locked & the clothes are done. I have left them in there a few days & now the door won't open. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a samsung washing machine and it is not completing
Hi ! I have a samsung washing machine and it is not completing the draiinage cycle and a red light is coming on which looks like a long key (don´t think this is the chiild lock). … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Buy washer is locked. The hourglass symbol is showing. And
Buy washer is locked. The hourglass symbol is showing. And nd was showing. How do clear the clogged drain if that is the case? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Lock symbol shown says to clean lint filter. It is already
lock symbol shown says to clean lint filter. It is already clean. I have unplugged the dryer and replugged it but the lock symbol stays on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am house sitting and apparently pushed a wrong button and
Hi my name is Donna. I am house sitting and apparently pushed a wrong button and locked the stove. How do I unlock it????? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Our front load washing machines red lock light is on but
Our front load washing machines red lock light is on but door will open. Everything is lit up like usual but you can't start a cycle… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
We have an avantixx washing machine. After we turned it on
We have an avantixx washing machine. After we turned it on for a ten minute spin. When the spin finished the door would not open. The front panel has a key flashing when turned on.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Machine keeps beeping and I cant get it to stop. It is off
Machine keeps beeping and I can't get it to stop. It is off and empty but it just keeps beeping. And the lock symbol is flashing but it is not locked.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My series 5000 washer door gave me an F28 code. Door will
My series 5000 washer door gave me an F28 code. Door will not open, although I can hear the door relay trying to go several times. Looked for fishing line in soap dispenser opening but there wasn't an… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Front loading GE washer model WCVH6800J1WW worked fine two
Front loading GE washer model WCVH6800J1WW worked fine two days ago. There is a red lock symbol that stays on and today even though power is on and I press start, nothing happens. Also tried to change… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Kitchen Aid KFGU766 gas cooktop. It has starting
I have a Kitchen Aid KFGU766 gas cooktop. It has starting emitting an intermittent "beep", "beep" whether in use or not but not constantly. It's making me crazy. I have turned off the gas and tried un… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Hi, we have a Maxx5 front loading washing machine.... it has
Hi, we have a Maxx5 front loading washing machine.... it has stopped with 1 minute to go on the cycle.... the "key" symbol is coming up and we can't do anything. after turning it off we can open the d… read more
Serviceman Kris
Serviceman Kris
High School or GED
57 satisfied customers
I have a Whirlpool front loading washing machine. Model numberWFW8300Sw05
I have a Whirlpool front loading washing machine. Model numberWFW8300Sw05 and serial number HLY3721805 and it is leaking through the soap/softener dispenser. Lots of water is coming out from up there … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
The door lock switch on my Kenmore Washer isnt working. Ive
The door lock switch on my Kenmore Washer isn't working. I've spoken to Sears and have received the replacement part, but I'm not sure how to install it. It's a front load washer. Any advice?… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
sears tumble action washer model 417 lights come on when u
sears tumble action washer model 417 lights come on when u go to start it but nothing happens… read more
Luke
Luke
High School or GED
52 satisfied customers
I own a Fisher & Paykel Aquasmart washing machine and every
I own a Fisher & Paykel Aquasmart washing machine and every time I try to start a wash cycle the red lock icon flashes red and the alarm goes off. Do you have any suggestions as to how I can begin a w… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x