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Not all of my functions are showing up when I press the wake…

Customer Question
Not all of my...

Not all of my functions are showing up when I press the wake button? The keep warm, steam clean, self clean etc, all the middle buttons don’t come on?

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Samsung duo flex electric ne58k9850 or ne589852. I’ve only had it a 1 1/2 months. If I’m looking at the manual functions 15, 16, 17 and 18 don’t light up.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes.

Submitted: 7 months ago.Category: Appliance
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Answered in 2 days by:
12/27/2017
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

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Customer reply replied 7 months ago
No, I have not received a response
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago

I understand and apologize for that. I am happy to help now if you still need help. Just let me know, thank you!

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Customer reply replied 7 months ago
I've been charged for an answer and no answer has been provided. Please remove the charge. I'll call Samsung tech support as I didn't realize I clicked on something and no answer was provided.
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