Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How do you unlock Electrolux washer # EFLS617SIWO. 6mons. No…

Customer Question
How do you unlock...

How do you unlock Electrolux washer # EFLS617SIWO

Contractor's Assistant: Can you guesstimate how old your Electrolux is? And just to clarify, what's the exact model?

6mons

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No hit lock selection accidentally

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 hours by:
12/25/2017
Appliance Technician: David Bowden, General Contractor replied 4 months ago
David Bowden
David Bowden, General Contractor
Category: Appliance
Satisfied Customers: 768
Experience: Owner at Floridaco
Verified

Here are the recommendations from Electrolux to try. If this procedure still does not unlock the door, you will need to contact Electrolux or a qualified service provider for service and part replacement.

  1. Interrupt a wash cycle

    The Electrolux EWF door remains locked during active wash cycles to prevent injury and overflow. To pause the cycle and unlock the door, press the Start/Add Clothes button. This unlocks the door, so long as: it is not in a heating cycle, the water level is not too high, and the drum is not spinning. There may be a delay of up to three minutes before the door is unlocked. To re-start the machine once the door has been closed, press the button a second time.

  2. Address larger issues

    If the machine does not complete the washing cycle or does not drain properly, the door remains locked. The machine can drain manually. Turn the machine off, and unplug it. On the bottom right of the front of the machine, there is a removable access panel. Take off the panel, remove the drain pump cover, and allow the water to pour out. Multiple buckets are necessary to contain the water. A blockage of lint or other foreign items may come out, or may need to be removed from the drain outlet. Once drained, replace the drain pump cover and access panel. Plug in, and turn on the machine. The door should unlock.

  3. Obtain assistance

    If the door does not unlock after the machine has been drained, there is a defective part. Call Electrolux for a service technician recommendation.

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 3 months ago

Greetings… Just following up to see if you were still needing some help answering your question?

Thanks,

Dave

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 3 months ago

I have not been able to locate any additional information on this issue and since I have not received any feedback, I am thinking the recommendations I mentioned above have been helpful in resolving this problem. If you still need additional assistance just let me know by using the reply box.

Thanks,

Dave

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 3 months ago

I was reviewing my open questions list and noticed this one has not been answered or replied to. Did you still need help with it or should it go back to customer service for proper processing?

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 3 months ago

Hello... I would very much appreciate if you can take a few moments and reply to this email and let me know if you still require assistance, or should I proceed forward to closing out this question since it has been open for so long.

Thank you,

Dave

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 2 months ago

Hello... As part of our continuous follow up procedures, every open question requires it to be closed out once it has gone past a reasonable time, and that the expert has provided an answer that should have helped resolve your question. This can be done simply by completing the 5 Star Rating once it appears. If you still require assistance or have additional questions, you can let the expert know by replying to this posting that you still need their advice and recommendations.

Thank you,

Dave

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 1 month ago

Hello, I was reviewing my open questions and noticed this one has not been replied too, however I did respond with an answer back on December 24, 2018 and therefore I am wondering if that has resolved the problem you were experiencing. I would greatly appreciate a reply email, so I can complete this open question, or just let me know if you need further assistance, and I can continue to look for another solution.

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 1 month ago

Hello... As part of our continuous follow up procedures, every open question requires it to be closed out once it has gone past a reasonable time, and that the expert has provided an answer that should have helped resolve your question. This can be done simply by completing the 5 Star Rating once it appears. If you still require assistance or have additional questions, you can let the expert know by replying to this posting that you still need their advice and recommendations.

Thank you,

Dave

Ask Your Own Appliance Question
Appliance Technician: David Bowden, General Contractor replied 4 days ago

Hello... I would very much appreciate if you can take a few moments and reply to this email and let me know if you still require assistance, or should I proceed forward to closing out this question since it has been open for so long.

Thank you,

Dave

Ask Your Own Appliance Question
Was this answer helpful?
Ask David Bowden Your Own Question
David Bowden
David Bowden
David Bowden, General Contractor
Category: Appliance
Satisfied Customers: 768
768 Satisfied Customers
Experience: Owner at Floridaco

David Bowden is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Samsung French Door refrigerator Mod# RF4207HAWP. I
I have a Samsung French Door refrigerator Mod# RF4207HAWP … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Frigidaire model lghd2644km0 that will not power up
I have a Frigidaire model lghd2644km0 that will not power up what can it be … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,804 satisfied customers
My my induction hot plates will not turn on, a noise starts
My my induction hot plates will not turn on, a noise starts then a half “07”. Symbol comes on then just fades off , no heat starts. The model is DT 1305XEI … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
The fridge will not run at all and the display does not
the fridge will not run at all and the display does not work. Cant get into diagnostic mode or anything. would this possible be the display board or main board. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,804 satisfied customers
I have an LG front load washer. It dies. I unplug it for 30
I have an LG front load washer. It dies. I unplug it for 30 seconds and then plug it back in and it works great. Once the load is finished, it dies again. Repeat unplugging/plugging for every load. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
What is the capacity of the Kenmore elite 721.80823500
what is the capacity of the Kenmore elite 721.80823500 microwave? also what is the best in class microwave to replace in this category? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Jenn Air 2389GT side by side refrigerator. Ice
I have a Jenn Air 2389GT side by side refrigerator. Ice forms on the bottom of the freezer and eventually leaks onto the floor. I pulled out and cleaned the back of the refrig, removed and cleaned the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I HAVE A SAMSUNG DMT800RHS DISWASHER WHICH WILL NOT START
HI, I HAVE A SAMSUNG DMT800RHS DISWASHER WHICH WILL NOT START AND ONLY DISPLAYS -- … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Bosch Dishwasher, the Model says SHX33M0SUC. At the
I have a Bosch Dishwasher, the Model says SHX33M0SUC. At the ends of the front door handle, the plastic "bushing" has broken off. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Washer did not drain, then next day it drain out but cant
Washer did not drain, then next day it drain out but cant get mashine to shut off now without unplugging machine … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Ge profile microwave keeps bowing 20 amp fuse. 4 years old
ge profile microwave keeps bowing 20 amp fuse JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model? Customer: 4 years old model peb2060sm2ss JA: Do you plan on doing… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I pushed buttons too fast and now can't get the washer door
I pushed buttons too fast and now can't get the washer door unlocked. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Have a stacked Maytag dryer not heating. I cleaned the vent
Have a stacked Maytag dryer not heating. I cleaned the vent - but still not heating. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an LGWM3001 front load washing machine. The ON button
I have an LGWM3001 front load washing machine. The ON button is stuck "in". The button does not return to the "out" position. Though stuck in the "on" position, the unit is not energized. What do I do… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Maytag centenial wash machine. It will fill, wash,
I have a Maytag centenial wash machine. It will fill, wash, and fill rinse water, at that point it will not spin out the rinse water until I open the lid and close it again and push the start button a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a WTW6700TW1 that is getting a UL on the spin cycle
I have a WTW6700TW1 that is getting a UL on the spin cycle no matter what I do. I have replaced the spring rods and the cracked stator. It hasn't made a difference. The tub slides up and down and ther… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Yesterday your suggestion to use a hair dryer on the motor
Yesterday your suggestion to use a hair dryer on the motor on the ice dispenser worked, I got the dispenser working, but later it froze up again.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
One burner lights perfectly, but after being on for a few
one burner lights perfectly, but after being on for a few seconds the flames sounds like air is blowing it, then a few seconds later it just off completely on its own … read more
Ray
Ray
Appliance Repair Technician
High School or GED
249 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x