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Mayrag neptune TL...scteen is flashing. Because I turned the…

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Mayrag neptune TL...scteen is flashing...
Mayrag neptune TL...scteen is flashing. Because I turned the machine off to add bleach and change from presoak to a shorter cycle. When I turned it back on the screen flashed. I unplugged and waited 5 min.....then again 15.still flashing...tried again...waited....again etc. Lid is locked. I do not understand your guarantee. I pay 5 then 23? What do I get refunded if you cannot help. Thanks
Submitted: 6 months ago.Category: Appliance
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Answered in 1 hour by:
12/24/2017
Appliance Technician: Webb-Guy, Handyman replied 6 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,315
Experience: Maitenance Supervisor
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Hello and welcome to justanswer my name is ***** ***** I will be the one to assist you. What is the model number of your Maytag. Do you have a cancel or off button on this unit? If so can you try holding it for 3 seconds?
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Customer reply replied 6 months ago
Dunno the model #. There us a start/ pause...off...back ....home...favorites...stain brain....cycle library and help...but no button works
I could email or text you a pix.
Appliance Technician: Webb-Guy, Handyman replied 6 months ago

if you could hold the off button for a few seconds lets see what happens. Is anything lighting up or doing anything?

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Customer reply replied 6 months ago
Sooo now what?
Customer reply replied 6 months ago
Holding off button did not work��
Customer reply replied 6 months ago
The touch screen just keeps flashing in time with an irksome ticking
Appliance Technician: Webb-Guy, Handyman replied 6 months ago

sadly it sounds like your control board is dead.

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Customer reply replied 6 months ago
Nooo I do not think that is correct... because If the control board was dead it would not light up and flash.
Customer reply replied 6 months ago
PleasecI Need to connect with Jon. He has helped someone with the same problem I am having with Maytag neotune TL
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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