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Our ice maker won't dispense and I can't get ice compartment…

Customer Question
Our ice maker won't...

Our ice maker won't dispense and I can't get ice compartment out- don't want to pull on it - seems frozen up

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Samsung 2014 - model#RF25HMEDBSR

Contractor's Assistant: Do you plan on doing the work yourself?

Would like to try - before calling repair on warrranty

Contractor's Assistant: Anything else we should know to help you best?

No- it will dispense water- no ice

Submitted: 7 months ago.Category: Appliance
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Answered in 1 hour by:
12/24/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,438
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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