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The diswasher does not start. Kitchenaid Model KDTE204Dsso.

Customer Question
The diswasher does not...

The diswasher does not start

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Kitchenaid Model KDTE204Dsso

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

The keyboard works but no action

Submitted: 6 months ago.Category: Appliance
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Answered in 1 minute by:
12/24/2017
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,380
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

If you turn the control panel off so there are no lights on at all, press the start button and do any lights on the control panel illuminate?

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Customer reply replied 6 months ago
you can select anything and hit start
Customer reply replied 6 months ago
all the buttons work.
Customer reply replied 6 months ago
are you there?
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

That isn't what I asked. I'll try again.

QUOTE:

If you turn the control panel off so there are no lights on at all, press the start button and do any lights on the control panel illuminate?

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Customer reply replied 6 months ago
no, nothing lights up.
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

OK perfect. Unfortunately that's what I figured.

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Customer reply replied 6 months ago
when you push start only the buttons we last selected light up.
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

Wait what? I asked you a simple yes or no question and now you're giving me 2 answers of "no" and then "yes"

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Customer reply replied 6 months ago
sorry, when you hit cancel all lights go off, "YES" when you hit start the panel lights go on for what we selected the last time or make new selections.
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

I'm sorry I don't believe I'll be able to assist you here, so I'll opt out, but that will open this question to all other Experts, and someone will be along shortly to assist you

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