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IWD OFF message displayed. No water or ice. Help please.

Customer Question
IWD OFF message displayed...

IWD OFF message displayed. No water or ice. Help please.

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Bosch Exxcel. Doesn't seem that old. I can't see a model number.

Contractor's Assistant: Do you plan on doing the work yourself?

If it's something easy, yes.

Contractor's Assistant: Anything else we should know to help you best?

Not at the moment.

Submitted: 5 months ago.Category: Appliance
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Answered in 18 minutes by:
12/24/2017
Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,698
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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Customer reply replied 5 months ago
No model number visible. Bosch Exxcel refrigerator. IWD OFF message displayed.
Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago

I would really need the model number to see what refrigerator you have.

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Customer reply replied 5 months ago
Really. I just googled Bosch and IWD Off and I got the solution.
Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago

ok glad you got it fixed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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