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My front load dryer will not start. Samsung 565990. It is…

Customer Question
My front load dryer...

My front load dryer will not start

Contractor's Assistant: What's the make and model of your dryer? And can you guesstimate how old it is?

Samsung 565990

Contractor's Assistant: Do you plan on doing the work yourself?

Yes it is only a wk old the lites are on it just won't start

Contractor's Assistant: Anything else we should know to help you best?

There is no 1:00 in time and it will not let me chug type of load

Submitted: 8 months ago.Category: Appliance
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Answered in 5 minutes by:
12/23/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

Unplug the unit for a full minute and plug it back in and try it can you change anything on the unit?

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Customer reply replied 8 months ago
No
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

OK if you can not change any settings on the console the unit has a bad interface board and that will need to be replaced. They have had a lot of issues with them recently and there are hundreds of them like yours that are bad. You will want to call out warrantyt since the part is not cheap. I am really sorry for the bad news on this, but the news is the news. I hope you have a good Christmas regardless of the issue. If you need anything else let me know.

All I ask is please use the....FINISH BY RATING link at the top your page to select a 5 STAR RATING before leaving today....this is important for my status on the site plus without a rating I will receive ZERO credit(NO PAY) from the site for assisting you. Also rating now does not close the question out and you can come back anytime for FREE right here to me......Happy Holidays!

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Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

Hi there,
I was just touching base with you because I have not heard back from you and the question is still open and unrated, I am not credited anything until a good star rating is supplied I would really appreciate it if you could do that thanks!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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