Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Trying to identify the model for an old jenn air electric…

Customer Question
Trying to identify the...

Trying to identify the model for an old jenn air electric cooktop, downdraft

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

It's mid to late 80s model number is ***** identifiable I've looked on the downdraft vent

Contractor's Assistant: Do you plan on doing the work yourself?

Trying to get model specifications so I can figure out how to replace it

Contractor's Assistant: Anything else we should know to help you best?

I can probably keep it going until we remodel the kitchen if I can get the electric coil burners to work again my mom's house she's down to 1 of 4 burners grill side still works

Submitted: 1 month ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 16 minutes by:
12/23/2017
Appliance Technician: travis webb,
 replied 1 month ago
travis webb
Category: Appliance
Satisfied Customers: 2,618
Experience: maitenance tech at casto
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Does the cooktop have an oven?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Nope - ~36 inch cooktop only, paired with Jennair microwave and oven combo in an adjacent cabinet. All electric, downdraft vent in the front middle of the unit, it's got the range controls on the front and inset in line with the counter edge rather than on top. I'm there tomorrow and will be able to get a picture.
Appliance Technician: travis webb,
 replied 1 month ago

pictures would be a great help. I will do my very best to try and help identify what your mother has.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
turns out it's not Jenn Air, which would explain why many things I was looking for weren't where I expected. This is a General Electic branded unit. Is that still something you can help with?
Appliance Technician: travis webb,
 replied 1 month ago

I ​certainly can. Were you able to find a model number or anything?

Ask Your Own Appliance Question
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
KITCHENAID KFRU271VSS I have this grill. KITCHENAID
KITCHENAID KFRU271VSS, we have this grill. The right burner burns at very low flame. I checked everything I could. I hear steady propane from left side, but not from right side. Could this be a valve issue? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
We have a Jennair 4 burner electric cooktop with a griddle
We have a Jennair 4 burner electric cooktop with a griddle and a downdraft vent that goes under our pier and beam house. It is time to replace. It measures 47x21.5 inches. I would love to replace it m… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a jenn air electric cooktop, i plugged in the grill
i have a jenn air electric cooktop, i plugged in the grill elliment and shorted it with some tinfoil by mistake. grill works but fan will not shut off … read more
Joel Swenson
Joel Swenson
High School or GED
3,575 satisfied customers
My electric electric cooktop net8054 UC won't turn on all I
My electric electric cooktop net8054 UC won't turn on all I hear is a clicking noise … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My GE Monogram Electric cooktop is locked, and won't unlock.
My GE Monogram Electric cooktop is locked, and won't unlock … read more
Daniel
Daniel
senior service enginner
High School or GED
2,355 satisfied customers
I have a GE Profile Electric cooktop Model JP950. After the
I have a GE Profile Electric cooktop Model JP950. After the power surge the cooktop not turn on or working at all. Should i have it fixed or replaced? Thank you … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I need to replace 1989 Thermador electric cooktop with
I need to replace 1989 Thermador white electric cooktop with retractible downdraft installed on center island. Is something like this still being manufactured> It is a 36"unit. Is downdraft now bei… read more
Rusty S
Rusty S
Technician
156 satisfied customers
Profile electric cooktop with retractable smoke evacuator
Profile electric cooktop with retractable smoke evacuator will not recede into counter … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,558 satisfied customers
IF I BUY AN ELECTRIC COOKTOP W5CE3024XB CAN I PLACE IT OVER
IF I BUY AN ELECTRIC COOKTOP W5CE3024XB CAN I PLACE IT OVER MY CURRENT MAYTAG RANGE 8114P928-60? MY RANGE HAS ITS OWN OUTLET AND CIRCUIT BREAKER: CAN WHIRLPOOL INSTALL THIS COOKTOP TO THE SAME POWER S… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an JEC0536ADS Electric Cooktop that will not unlock.
I have an JEC0536ADS Electric Cooktop that will not unlock. I know that you need to hold the button down to unlock but will not unlock. We have shut off the circuit and all burners will flash but when… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I currently have an older model Jenn air electric cooktop
I currently have an older model Jenn air electric cooktop with a center downdraft. I would like to install a propane cook top. Do I have to vent it? I would like to have the extra burner which a vente… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I aminstalling a new electric cooktop. My existing wiring is
I aminstalling a new electric cooktop. My existing wiring is black and white with copper ground. My new cooktop has black, red, and white. How do I hook it up? … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,968 satisfied customers
I am looking for a smooth electric cooktop that has a
I am looking for a smooth electric cooktop that has a opening of 34 1/4 wide x 20 7/8. I had a 36 inch amana that has been removed and needing a replacement. I can not find one that fits … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Trying to find parts for an old Whirlpool electric cooktop -
Trying to find parts for an old Whirlpool electric cooktop - the glass on one of the cooktop modules is broken -- would like to replace glass or module - been told parts are discontinued -- any idea o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Jenn Air electric cooktop range that is 1975
I have a Jenn Air electric cooktop range that is 1975 vintage. Model No is 88891 It has 1 burner section with a glass top and 2 burners - 1large and 1 small. Thw 2nd is open coil which I want to repla… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My Dacor electric cooktop won't turn on, it started acting
Hi, my Dacor electric cooktop won't turn on, it started acting up yesterday. It kept on beeping, we turned it off from our electrical panel and now it won't turn on. We purchased it in 1996 and have n… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have Thermador Electric cooktop with downdraft (CV2136)
Hi, I have Thermador Electric cooktop with downdraft (CV2136) and I plan to get Thermador Cook top. For Downdraft, I want to make sure that new one fits into existing duct. … read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have a problem with my electric cooktop. The center
Hi, I have a problem with my electric cooktop. The center element stays on high constantly and does not pulse. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,355 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x