Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Trying to identify the model for an old jenn air electric…

Customer Question
Trying to identify the...

Trying to identify the model for an old jenn air electric cooktop, downdraft

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

It's mid to late 80s model number is ***** identifiable I've looked on the downdraft vent

Contractor's Assistant: Do you plan on doing the work yourself?

Trying to get model specifications so I can figure out how to replace it

Contractor's Assistant: Anything else we should know to help you best?

I can probably keep it going until we remodel the kitchen if I can get the electric coil burners to work again my mom's house she's down to 1 of 4 burners grill side still works

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 16 minutes by:
12/23/2017
Appliance Technician: Webb-Guy, Handyman replied 4 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 2,901
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Does the cooktop have an oven?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Nope - ~36 inch cooktop only, paired with Jennair microwave and oven combo in an adjacent cabinet. All electric, downdraft vent in the front middle of the unit, it's got the range controls on the front and inset in line with the counter edge rather than on top. I'm there tomorrow and will be able to get a picture.
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

pictures would be a great help. I will do my very best to try and help identify what your mother has.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
turns out it's not Jenn Air, which would explain why many things I was looking for weren't where I expected. This is a General Electic branded unit. Is that still something you can help with?
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

I ​certainly can. Were you able to find a model number or anything?

Ask Your Own Appliance Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My wolf electric cooktop touch knobs are on even though the
My wolf electric cooktop touch knobs are on even though the lock key symbol is on. The lights won't turn off.… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a jenn-air electric cooktop model#jec0530adb. THe
I have a jenn-air electric cooktop model#jec0530adb. THe problem that I am having is that the dual element will not power up when the touch panel is touched. The rest of the burners work fine. Any ide… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,123 satisfied customers
On my electric cooktop, I put a microwave bowl and turned it
On my electric cooktop, I put a microwave bowl and turned it on. The microwaveable bowl melted on the cooktop. Is there anything I can do to remove it? … read more
Webb-Guy
Webb-Guy
Handyman
2,901 satisfied customers
I have an electric cooktop that is locked. How do I open it
I have an electric cooktop that is locked. How do I open it up. … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING
SMOOTH GE ELECTRIC COOKTOP CRACKED SURFACE WHILE PREHEATING CASTE IRON SKILLET FIXABLE? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchenaid kbnu367vss grill. I was grilling the
I have a kitchenaid kbnu367vss grill. I was grilling the other night and right in the middle the gas went off and I wasn't able to relight the burners. It doesn't seem to be getting power at all, beca… read more
Ray
Ray
Appliance Repair Technician
High School or GED
248 satisfied customers
I want to replace an electric cooktop with a GE JGP3530DLBB.
i want to replace an electric cooktop with a GE JGP3530DLBB. The current cooktop is 31 x 21 3/4 with a 29 1/2 x 20 1/2 cutout. Will I have enough overlap to secure the new cooktop in place? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a GE electric cooktop and left front burner is
I have a GE electric cooktop and left front burner is throwing F113 error code … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a Jennair 4 burner electric cooktop with a griddle
We have a Jennair 4 burner electric cooktop with a griddle and a downdraft vent that goes under our pier and beam house. It is time to replace. It measures 47x21.5 inches. I would love to replace it m… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a jenn air electric cooktop, i plugged in the grill
i have a jenn air electric cooktop, i plugged in the grill elliment and shorted it with some tinfoil by mistake. grill works but fan will not shut off … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
My electric electric cooktop net8054 UC won't turn on all I
My electric electric cooktop net8054 UC won't turn on all I hear is a clicking noise … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My GE Monogram Electric cooktop is locked, and won't unlock.
My GE Monogram Electric cooktop is locked, and won't unlock … read more
Daniel
Daniel
senior service enginner
High School or GED
2,435 satisfied customers
I have a GE Profile Electric cooktop Model JP950. After the
I have a GE Profile Electric cooktop Model JP950. After the power surge the cooktop not turn on or working at all. Should i have it fixed or replaced? Thank you … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I need to replace 1989 Thermador electric cooktop with
I need to replace 1989 Thermador white electric cooktop with retractible downdraft installed on center island. Is something like this still being manufactured> It is a 36"unit. Is downdraft now bei… read more
Rusty S
Rusty S
Technician
159 satisfied customers
Profile electric cooktop with retractable smoke evacuator
Profile electric cooktop with retractable smoke evacuator will not recede into counter … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
I have an JEC0536ADS Electric Cooktop that will not unlock.
I have an JEC0536ADS Electric Cooktop that will not unlock. I know that you need to hold the button down to unlock but will not unlock. We have shut off the circuit and all burners will flash but when… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Trying to find parts for an old Whirlpool electric cooktop -
Trying to find parts for an old Whirlpool electric cooktop - the glass on one of the cooktop modules is broken -- would like to replace glass or module - been told parts are discontinued -- any idea o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have Thermador Electric cooktop with downdraft (CV2136)
Hi, I have Thermador Electric cooktop with downdraft (CV2136) and I plan to get Thermador Cook top. For Downdraft, I want to make sure that new one fits into existing duct. … read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x