Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a GE oven that started trying to lock and the oven…

Customer Question
I have a GE...

I have a GE oven that started trying to lock and the oven would not work, tried all the resets and then today the screen went dead.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Age is about 5 years if I had to guess and model is J BP84W0H2WW

Contractor's Assistant: Do you plan on doing the work yourself?

Well with the holidays have not been able to find a technician, I opened up the control panel to see if the brain is easy to replace and if I could order.

Contractor's Assistant: Anything else we should know to help you best?

Nop

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 hours by:
12/23/2017
Appliance Technician: Webb-Guy, Handyman replied 7 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,334
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I am sorry but this service was misleading, I have already cancelled and informed AMEX that is will not be paying anything.
Appliance Technician: Webb-Guy, Handyman replied 7 months ago

I apologize you feel that way I will send this in to be cancelled and refunded by customer service. Have a Merry Christmas.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
At the risk of repeating myself, no, I have cancelled this and will not pay anything. Please do not communicate and remove me from all email distributions. I have saved this text should I receive any further communications this will be the basis of my legal action due to failure to remove me.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Suddenly, my double ovens started flashing "locked door".
Suddenly, my double ovens started flashing "locked door". Granted the ovens are old, what can I do to remove this message. What is the significance of the message? … read more
Webb-Guy
Webb-Guy
Handyman
3,334 satisfied customers
GE Stove JCBP80SQK4ss After electric shortage Clock do not
GE Stove JCBP80SQK4ss After electric shortage Clock do not display … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Today my housekeeper, in cleaning my Microwave, somehow
Good Evening, Today my housekeeper, in cleaning my Microwave, somehow locked it. I did not know it could even be locked. I cannot find my owner's manual. Can you tell me how to unlock the oven so I ca… read more
Webb-Guy
Webb-Guy
Handyman
3,334 satisfied customers
I have a GE profile built-in over, with an owners manual
I have a GE profile built-in over, with an owners manual with the model JT912-30" Single Wall Oven JT952-30" Double Wall Oven. I did not buy the oven new; it came installed with an existing home I pur… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
1,237 satisfied customers
My GE profile oven won't unlock. We are not sure how it even
My GE profile oven won't unlock. We are not sure how it even got locked. … read more
Webb-Guy
Webb-Guy
Handyman
3,334 satisfied customers
I just noticed my GE Profile flat top range/oven had no
Hi Pearl. I just noticed my GE Profile flat top range/oven had no lights on (clock). So I went to reset the clock and when I pressed the clock button to set the correct time, it all went out again. Th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I was on with you briefly last night regarding my locked
I was on with you briefly last night regarding my locked oven. My GE oven door is locked (Model#: JSP42DN4WW). I was trying to clean my oven and it appeared to start like it should, but the FC … read more
Joel Swenson
Joel Swenson
High School or GED
4,038 satisfied customers
For a GE JSP40A0WZAA oven, after the self cleaning option
For a GE JSP40A0WZAA oven, after the self cleaning option was selected, the oven door does not unlock Cleaning is long over and there is no heat coming from oven. How can I open the oven (or shot off … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Ge profile slide in electric range with convection and tru
ge profile slide in electric range with convection and tru temp, proof , self clean was set on convection bake when went out with display reading LOC ON ! unable to clear and door is not locked and ov… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,799 satisfied customers
May tag double electric wall oven , power outage . will not
May tag double electric wall oven , power outage . will not restart /blank screen . Power is good at cerciut breaker. happened many times before and even ordered a new control in the past only to have… read more
Ezekiel
Ezekiel
Appliance Repair Expert
261 satisfied customers
Bosch Double oven wont heat, HBL 8650 UC /01 gave error code
Bosch Double oven won't heat, HBL 8650 UC /01 gave error code 118, when I reset breaker and attempted to turn on upper broiler it went dead when I open the door, now display panel is dark.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Jon Grella: Hey, Jon, heres a GE question for you. Someone
Jon Grella: Hey, Jon, here's a GE question for you. Someone has a double oven Model JKP37G0L1WG from20 years ago that the clock went dead, but the ovens still work fine. She says that it is affecting … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
The stove starts to heat up as if in cleaning mode but does
The stove starts to heat up as if in cleaning mode but does not lock up. A code comes up on the read out pf(power failure) then F3 in the time read out area. Tried to let it run as if it was cleaning … read more
gst85
gst85
Appliance Tech
3,969 satisfied customers
We have a built-in double oven GE Monogram JT952-30". Top
We have a built-in double oven GE Monogram JT952-30". Top oven has not been used today and is cold. Tried to do an oven clean and locked light flashed and beeped and then went back to time. We tried a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a GE electric convection built-in wall oven JT912-30"
I have a GE electric convection built-in wall oven JT912-30" single wall oven that has been in use 1 year, 9 mo. Today is the first time I've tried to use the self-cleaning portion of the oven. I used… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
My maytag range just went out. The burners on the top work
My maytag range just went out. The burners on the top work fine but the oven is "dead." The electronic screen in the front with the controls shows the time but none of the other buttons are operable. … read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
We just completed our first self-cleaning oven operation on
We just completed our first self-cleaning oven operation on our 4 year old GE range (model # XXXXX). The oven door locked automatically and the LOCKED DOOR light went on. The default timer was set at … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
We have a GE Monogram Oven ZET3038 and had it self-clean last
We have a GE Monogram Oven ZET3038 and had it self-clean last night. Now the door will not open, and there does not appear to be any power to the oven. We have checked the circuit breakers, and that's… read more
Bret
Bret
High School or GED
10 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x