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My new ((to me) thermidor gas range griddle keeps shutting…

My new ((to me)...

My new ((to me) thermidor gas range griddle keeps shutting off automatically after 2-3 minutes. The range and grill work fine. What do I do to keep it on?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

I’ve lived here less than a year. Just haven’t used this part of the stove

Contractor's Assistant: Do you plan on doing the work yourself?

Probably not. Was hoping it was some small tweak I was doing wrong

Contractor's Assistant: Anything else we should know to help you best?

I think the unit is probably over 10 years old but mostly it’s great and I love it

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

Where is the thermostat.

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Answered in 5 minutes by:
12/22/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,826
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Unfortunately this is just a bad thermostat. The thermostat is the part that your knob is attached to which you turn to turn the griddle on. It has a probe which slides into a channel under the griddle. That thermostat would need to be replaced to fix this issue I'm sorry to say. Depending on the model number, the part is typically about $200 or so.

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Customer reply replied 6 months ago
Thank you. Seems like an easy fix for a service repair person to fix. At least I have an answer to my clicking the knob over and over.

No problem.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,826
Experience: 9+ years being an appliance technician with factory training.
Verified
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