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My oven door islocked. One year old, 6 burners, the

Customer Question
My oven door islocked ...

My oven door islocked

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

One year old, 6 burners, the instruction book has 6 model numbers PED 48JDSGC is first. Has steam oven also. I have tried turning off breaker.

Contractor's Assistant: Do you plan on doing the work yourself?

Would prefer not to, but can't find a repair service for timely service 3 weeks out.

Contractor's Assistant: Anything else we should know to help you best?

I have a huge event tomorrow night.

Submitted: 6 months ago.Category: Appliance
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Customer reply replied 6 months ago
Thermador oven.
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 hours by:
12/23/2017
Appliance Technician: Webb-Guy, Handyman replied 6 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,298
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is? Have you tried a hard reset? Leaving the appliance unplugged for 5 minutes to see if it will release that way?

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Customer reply replied 6 months ago
Worked!! Thank you especially as is Christmas week!!! Very pleased with this service. J
Appliance Technician: Webb-Guy, Handyman replied 6 months ago

I am glad to hear that you are up and running again. If you run into any more issues please feel free to reach back out to me here on this thread.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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